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I think it might be because they came out at the same time as the iPhone 6 or around the same time so I would recommend getting a newer pair or exchanging them and trying again. I have a 6s plus and they work great.
Sorry, there was a problem. Please try again later.Didn’t have any issues with mine I have a 6 plus
Sorry, there was a problem. Please try again later.Hi, thanks for sharing your experience with the Soundsport In-Ear Headphones. If you have purchased the iOS version and the controls are not working, we would recommend exchanging them for a new pair. If you have any further questions, please do reach out to our Support line at 1800-379-2073, Mon-Fri 9 AM to 8 PM. We are looking forward to hearing from you!
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