Questions & Answers

Name: Bose - TV Speaker Bluetooth Soundbar - Black
Brand: Bose
SKU: 12238164
Price: 279 USD
Availability: InStock
Rating: 4.6 (3773 reviews)

Bose - TV Speaker Bluetooth Soundbar - Black

Model:: 838309-1100; |
SKU:: 12238164

User rating, 4.6 out of 5 stars with 3773 reviews.

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QuestionCan this be used outdoors?
Asked 3 years ago by joeydees.
- Answer Yes
  Answered 3 years ago by AlfredoS
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Questionwhen tv is turned on sounder doesn't work unless I turn it off on with Bose remote why
Asked 3 years ago by biggy.
- Answer You need to program the sound bar with the cable remote that way you can control them both. Then you will be able to turn the television and sound bar on and off.
  Answered 3 years ago by Diva25
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QuestionI have a LG 4K UHD TV, is the $299 tv speaker compatible with the tv?
Asked 3 years ago by Lindy.
- Answer I have the same tv . It works ok . Sometimes it lags sound and video. Now it doesn’t work at all anymore
  Answered 2 years ago by Nicole
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QuestionIs this Bose sound bar suitable for outside use?
Asked 3 years ago by Mac.
- Answer I am sure
  Answered 3 years ago by AlfredoS
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QuestionI have an older Bose system with sub woofer and 4 small speakers. Is this compatible with what I have.
Asked 3 years ago by Oldie.
- Answer Don’t no my son bought the item
  Answered 3 years ago by Rich
  Answer this question
QuestionWhat is Bluetooth capable and do I need that to make it work?
Asked 3 years ago by Dan.
- Answer If you would like to connect a Bluetooth device to play audio follow our guide here: https://www.bose.com/en_us/support/articles/HC2513/productCodes/bose_tv_speaker/article.html
  Answered 3 years ago by Bose Support
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QuestionI plan to use for PC audio but mount w/tv for space. Can I use soundbar with BT audio from PC when the TV is off? Does power come from HDMI? If so, I could use soundbar w/HDMI on monitor if using displayPort for pc-monitor video connect.Would that work?
Asked 4 years ago by Emma.
- Answer I haven’t tried that yet but it does has a hdmi port
  Answered 4 years ago by Marshall
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QuestionIs this speaker compatible with an LG TV? If so, is it more complicated to set up than with a Roku setup?
Asked 4 years ago by TMLP.
- Answer We have an LG tv and it was quite simple for my husband to setup . The speaker sounds amazing!
  Answered 4 years ago by Ink63
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QuestionHow come when I switch channels the sound goes off? Also how can I get the sound bar to go on automatically when I turn the tv on?
Asked 4 years ago by Remote.
- Answer No clue. i bought mine on Oct 9 and am still waiting for the installation
  Answered 4 years ago by Nicesystem
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QuestionWe plan to purchase a Sony 65" & wondered which sound bar to purchase; the Sonos Beam or the Bose & what are the advantages one over the other?
Asked 5 years ago by stafford.
- Answer You won’t regret the Bose
  Answered 5 years ago by Awesome
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QuestionCan my Amazon Fire Stick remote control the volume ?
Asked 5 years ago by Dupes.
- Answer Unfortunately it cannot
  Answered 5 years ago by Teaser
  Answer this question
QuestionI don’t have an ideal spot to locate a sub woofer. Does the sound bar alone provide an acceptable amount of bass response without the need to add a sub woofer.
Asked 5 years ago by Wando.
- Answer Yes!
  Answered 5 years ago by BabyDoll
  Answer this question
QuestionCan I mount this sound bar on my TV
Asked 5 years ago by Mosey.
- Answer According to Bose User Help, this unit will only mount to a wall.
  Answered 4 years ago by Jimbo
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QuestionDoes the unit also have bluetooth output that could be used for wireless headphones?
Asked 5 years ago by John.
- Answer Yes, the Soundbar supports Bluetooth.
  Answered 5 years ago by Bose Support
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QuestionI'm 67 so sound is most important. I Have HW-T450 hooked "optically" to Samsung RU7100 Series7, 55" TV. Can I hook Bose 838309-1100 to TV's HDMI (arc) and get the needed sound?
Asked 5 years ago by Bosesmart300.
- Answer I have my Bose hooked up optically and it works great. Not sure if it can be hooked up by HDNI cable.
  Answered 5 years ago by Coach10
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QuestionIs there any software from Bose which can be used to adjust sound EQ or update firmware? Can we add Bose - Wireless Surround Speakers? Not showing volume level in TV (HDMI ARC\Optical) when increasing or decreasing the sound. Is it a Problem?
Asked 5 years ago by SanS.
- Answer This isn't something that can be adjusted. You are also not able to add extra speakers to this system. In regards to showing the volume level this will be down to your TV.
  Answered 5 years ago by Bose Support
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QuestionHow do I disconnect Bose speakers from TV and just have the TV audio?
Asked 3 years ago by Anonymous.
- Answer Turn on Bluetooth
  Answered 3 years ago by RoslynM
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QuestionIs it possible to mount this directly to the TV wall mount? I have the Bose Solo 5 mounted above the TV using the screws on the back of the Solo 5, I see the screw locations on this product is only on the bottom.
Asked 5 years ago by BfloGuy01.
- Answer The Bose TV Speaker can be wall-mounted, using the Soundbar Wall Bracket kit. The part number for this is 802171-0010. The bracket attaches to the bottom of the soundbar.
  Answered 5 years ago by Bose Support
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Questiondoes it come with the HDMI cable?
Asked 5 years ago by Somy.
- Answer No it doesn't. The speaker comes with an optical cable.
  Answered 5 years ago by Bose Support
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QuestionWhat manufacturer's kit do I need to mount this soundbar below my 65" Samsung TV..
Asked 5 years ago by SonOfThunder.
- Answer I put mine on the cabinet under the TV. Don't have to mount it on the wall.
  Answered 5 years ago by Beachnut
  Answer this question

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Questions & Answers

Bose - TV Speaker Bluetooth Soundbar - Black

Q: QuestionCan this be used outdoors?

Q: Questionwhen tv is turned on sounder doesn't work unless I turn it off on with Bose remote why

Q: QuestionI have a LG 4K UHD TV, is the $299 tv speaker compatible with the tv?

Q: QuestionIs this Bose sound bar suitable for outside use?

Q: QuestionI have an older Bose system with sub woofer and 4 small speakers. Is this compatible with what I have.

Q: QuestionWhat is Bluetooth capable and do I need that to make it work?

Q: QuestionI plan to use for PC audio but mount w/tv for space. Can I use soundbar with BT audio from PC when the TV is off? Does power come from HDMI? If so, I could use soundbar w/HDMI on monitor if using displayPort for pc-monitor video connect.Would that work?

Q: QuestionIs this speaker compatible with an LG TV? If so, is it more complicated to set up than with a Roku setup?

Q: QuestionHow come when I switch channels the sound goes off? Also how can I get the sound bar to go on automatically when I turn the tv on?

Q: QuestionWe plan to purchase a Sony 65" & wondered which sound bar to purchase; the Sonos Beam or the Bose & what are the advantages one over the other?

Q: QuestionCan my Amazon Fire Stick remote control the volume ?

Q: QuestionI don’t have an ideal spot to locate a sub woofer. Does the sound bar alone provide an acceptable amount of bass response without the need to add a sub woofer.

Q: QuestionCan I mount this sound bar on my TV

Q: QuestionDoes the unit also have bluetooth output that could be used for wireless headphones?

Q: QuestionI'm 67 so sound is most important. I Have HW-T450 hooked "optically" to Samsung RU7100 Series7, 55" TV. Can I hook Bose 838309-1100 to TV's HDMI (arc) and get the needed sound?

Q: QuestionIs there any software from Bose which can be used to adjust sound EQ or update firmware? Can we add Bose - Wireless Surround Speakers? Not showing volume level in TV (HDMI ARC\Optical) when increasing or decreasing the sound. Is it a Problem?

Q: QuestionHow do I disconnect Bose speakers from TV and just have the TV audio?

Q: QuestionIs it possible to mount this directly to the TV wall mount? I have the Bose Solo 5 mounted above the TV using the screws on the back of the Solo 5, I see the screw locations on this product is only on the bottom.

Q: Questiondoes it come with the HDMI cable?

Q: QuestionWhat manufacturer's kit do I need to mount this soundbar below my 65" Samsung TV..

QuestionCan this be used outdoors?

Questionwhen tv is turned on sounder doesn't work unless I turn it off on with Bose remote why

QuestionI have a LG 4K UHD TV, is the $299 tv speaker compatible with the tv?

QuestionIs this Bose sound bar suitable for outside use?

QuestionI have an older Bose system with sub woofer and 4 small speakers. Is this compatible with what I have.

QuestionWhat is Bluetooth capable and do I need that to make it work?

QuestionI plan to use for PC audio but mount w/tv for space. Can I use soundbar with BT audio from PC when the TV is off? Does power come from HDMI? If so, I could use soundbar w/HDMI on monitor if using displayPort for pc-monitor video connect.Would that work?

QuestionIs this speaker compatible with an LG TV? If so, is it more complicated to set up than with a Roku setup?

QuestionHow come when I switch channels the sound goes off? Also how can I get the sound bar to go on automatically when I turn the tv on?

QuestionWe plan to purchase a Sony 65" & wondered which sound bar to purchase; the Sonos Beam or the Bose & what are the advantages one over the other?

QuestionCan my Amazon Fire Stick remote control the volume ?

QuestionI don’t have an ideal spot to locate a sub woofer. Does the sound bar alone provide an acceptable amount of bass response without the need to add a sub woofer.

QuestionCan I mount this sound bar on my TV

QuestionDoes the unit also have bluetooth output that could be used for wireless headphones?

QuestionI'm 67 so sound is most important. I Have HW-T450 hooked "optically" to Samsung RU7100 Series7, 55" TV. Can I hook Bose 838309-1100 to TV's HDMI (arc) and get the needed sound?

QuestionIs there any software from Bose which can be used to adjust sound EQ or update firmware? Can we add Bose - Wireless Surround Speakers? Not showing volume level in TV (HDMI ARC\Optical) when increasing or decreasing the sound. Is it a Problem?

QuestionHow do I disconnect Bose speakers from TV and just have the TV audio?

QuestionIs it possible to mount this directly to the TV wall mount? I have the Bose Solo 5 mounted above the TV using the screws on the back of the Solo 5, I see the screw locations on this product is only on the bottom.

Questiondoes it come with the HDMI cable?

QuestionWhat manufacturer's kit do I need to mount this soundbar below my 65" Samsung TV..