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Hi, thanks for the great question. We do not have a trade-in program. We do however have a 30-day money back return policy for items purchased from an authorized Bose reseller. If you have further questions, feel free to reach out to customer service. Here is a link you can use. http://bose.life/2qwENj4 . Click on your country, scroll down to "Contact Us" Tony – Bose Support
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