“The water is getting stuck and not flowing thru either filters dual or single but its flows with no filter ?”
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We’re sorry to hear you’re having trouble getting water to flow properly through the filters. We understand how frustrating this can be when you’re trying to make your espresso. We’d be happy to help troubleshoot this with you and determine what may be causing the issue. . Since this is a public forum we would ask you to file a new Case through this Breville web link https://support.breville.com/s/?language=en_US®ion=us&brand=breville with a subject line of BB2260824-AM . Also, make sure to add your contact details with phone and email and we will make sure to follow up personally. Alternatively, you can reach out to our Consumer Support Specialists at 866-273-8455.
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