A:AnswerOur coating does have PTFE, but is not made with PFOA. You can find more information through our website here: https://www.breville.com/us/en/learn-more/brevillecookwarechemicalsdisclosure.html
A:AnswerThank you for your question. Breville's current countertop convection and air fryer oven lineup is free of both PTFE and PFOA, including the interior and the included cooking accessories. All materials used in our products are food safe and comply with applicable product safety regulations and standards. If you have any additional questions, our Consumer Support team is happy to help.
A:AnswerThank you for your question. Breville's current oven lineup features an interior that is free of both PTFE and PFOA. All materials used in the construction of our products are food safe and comply with applicable product safety regulations and standards. If you have any additional questions about the materials used in your Breville appliance, our Consumer Support team is happy to assist.
A:AnswerThe BOV860 measurements are (W) 18.5” x (D) 16” x (H) 11.25”. It requires 4" clearance left to right, and 6" from the top. You'll want at least 1" from the back to the wall to avoid melting the cord during use. It does look like your counter isn't wide enough to accommodate the oven and its required clearance.
A:AnswerWe are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV231127BBMR-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
A:AnswerWhen cooking fatty food (e.g. chicken wings) we recommend using the grilling rack (placed in the roasting pan) instead of the air fry basket to prevent the oil dripping. Discard excess oil in between the batches.
A:AnswerThere will be a high amount of heat emanated from the toaster oven. If you're surface is heat-resistant/tolerant, then you can place the oven on it.