“How often to descale machine and when do you need to change filter? The scheduler on the app also does not work and is buggy. Love the machine!!”
Answer This Question
1-1 of 1 Answer
Hello CoffeeYumYum - We are glad to hear that you love your coffee maker! Thank you for your question; we are glad to assist. There is not a specific recommendation for descaling or for changing the filter. It should be done as needed, depending on the quality of your water supply and how frequently the coffeemaker is used. If you have very hard water or just poor water in your area, you might find you need to descale and/or change the filter once a month. If your water is good, every few months (or more) may be all you need. We are sorry to hear that the scheduler on the app does not work and is buggy. Please contact our Connected Home Team for assistance with the app. They can be reached at at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email [email protected]. Wee hope this helps. Thanks for checking! Olga
Sorry, there was a problem. Please try again later.