“After my coffee is done brewing, it wont pour, then we realized theres a little flap inside the spout that prevents it from coming out. We literally have to stick our finger in to open it. Is there a better way to fix this?”
1-1 of 1 Answer
Hello Ao2013 - Thank you for your question; we are glad to assist. Please make sure your carafe lid is secure and has been put on correctly. We would also recommend that you make sure that all of the shipping material was removed, just in case. If you have further questions, please feel free to reach out to us at: https://www.cafeappliances.com/support/contact-us#get-in-touch Thanks for checking! Olga@Cafe
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