“I had to reset my wifi settings and after that my cafe coffee machine is not connecting. Even I followed manual method of connecting it to smart hq app. Can anyone tell how to do factory reset of cafe coffee machine? Thank you.”
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Hello – we’re glad you reached out and would love to share some troubleshooting tips. First, if you haven’t done so already, try unplugging your unit for a few minutes and then plugging it back in to reset it. If you continue to experience issues after that, we recommend reaching out to our Connected Home Support Team specialists who are always happy to lend their expertise. You can reach them at 1-800-220-6899 M-F 9AM-11PM ET, Sat-Sun 9AM–3PM. We hope this is helpful and don’t hesitate to reach out if there is anything else we can assist with. Take care. Lauren@Café
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