A:AnswerThe induction stove top is black ceramic material. There are special products to clean and protect it. It’s best to clean it right away, and do your best to avoid scratching. We haven’t scratched ours yet!
A:AnswerThere aren't rolling casters on your range, but you can raise the leveling legs so that you will be able to easily roll. We recommend checking the leveling instructions in the manual.
A:AnswerThere is a vent trim included with the range that must be installed. Beyond that, we do not offer a back guard or backsplash for use with this range.
A:AnswerThis beautiful Café range requires a 240 volts, 40 amp circuit to operate properly. We encourage you to check the power requirements for your existing cooktop and wall oven to determine if you have sufficient electrical service available. If you do, consider taking a photo of your existing outlet to help you choose the correct power cord for your range.
A:AnswerHello- Thanks so much for your interest in our beautiful Double Oven Induction Convection Range. We are happy to help. Usable height from top of lowest rack position to bottom of upper electric element is approx.: 6½” Upper Oven and 11” in the Lower Oven. We hope this is helpful. If you have any other questions, please let us know. We are here to help! Joyce@Cafe
A:AnswerHello- Thanks so much for checking with us. It depends on the weight. If your canner and filled jars are over 50 pounds, we recommend reducing the weight a couple pounds. Our range and cooktop glass cooking surfaces (radiant, induction, gas-on-glass) are tested for a maximum weight limit of 50 pounds. Note: All gas burner and electric coil cooking surfaces are also tested to this weight. We hope this is helpful! If you have any questions in the future, please let us know. We are here to help! Joyce@Cafe
A:AnswerHi there! We appreciate you reaching out with your question. There are 3 sizes of burners. There are two 6" burners, two 8" burners, and one 11" burner. For more information on the specs of this unit, see the specifications under this model on our website. Reach out with any additional questions, we're happy to help! Julia@Cafe
A:AnswerHi - Thank you for reaching out to us. When connected to your home WiFi and the GE SmartHome app you will be able to turn the oven on or off remotely, adjust the oven temperature, set the timer and receive notifications. Wonderful features meant to save you time and energy while cooking. We hope you choose this beautiful Café range for your home. Kind regards - Vikki@Café
A:AnswerHi - We appreciate your interest in our beautiful Café slide-in double oven induction range. The specifications for this model calls for a 240 volt circuit protected by a 40 amp fuse or breaker. You may very well have the electrical circuitry needed for the range without making any modifications. We are confident you will be thrilled with the operation and appearance of this great range. Please contact us again if you have additional questions or concerns. All our best! Vikki@Café
A:AnswerHi there, thanks for reaching out. We can certainly understand wanting to check on this. In this case, we'd recommend taking a look at two articles on our GEA website titled RANGE & WALL OVEN - OPTIMAL BAKING PERFORMANCE and RANGE & WALL OVEN - OVEN TEMPERATURE BAKE TEST. If you try these tips and are still having issues with uneven cooking, service may be needed to investigate further. Our team can be contacted by calling: 1-800-432-2737 - Monday – Friday: 8 a.m. – 9 p.m. ET, Saturday – Sunday: 8 a.m. – 6 p.m. ET. We do hope this helps and that this is taken care of for you soon. -Michael@Cafe
A:AnswerHey there - we checked the information for this unit, and we can confirm that the largest element is the right front element with an 11" diameter. We recommend getting a pan that matches this size, but the minimum size acceptable is a pan with a 7" diameter. Keep in mind that using a smaller pot on a larger burner will generate less power at any given setting. -- We hope this response was helpful, and please reach out to us once more if we can assist you further. Have a great one. - Pablo@Café
A:AnswerHey there – we appreciate your question regarding this lovely electric induction convection range. Most cooking appliances are rated at 240 volt. The nominal voltage is 240 volt, but homes may have 208V, 220V, or 240V power supply. Any appliance that is rated for 240 volts and can also be used on a 220V or 208V outlet. We hope this helps and feel free to reach out anytime with additional questions. Lauren@Café
A:AnswerHi there - We appreciate your interest in our beautiful convection range! For the best help regarding availability, we recommend contacting our HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST or calling your local store. They can either answer your question or transfer you to your local store to answer your specific inquiry. We wish you the best! -Shayla@Café
A:AnswerHi there - We are so happy to know that you're loving your Café range! This is wonderful to hear. The kit number for the Brushed Stainless hardware compatible for this range is CXFCHHKPMSS. Thanks for asking! If you need anything in the future, you know where to find us. All the best, Kelsey@Café
