“Having problems when pairing to wireless headphones. Netflix it just sits at 25% loading and never loads. On HBO Max has no sound. BT speaker is works fine. Tried to adjust to stereo only and pair one or pair both sides but fails. Any ideas?”
Answer This Question
1-2 of 2 Answers
If your BT speakers work fine with it, your problem is not related to the chromecast. You need general audio setup help. If Netflix does not load, maybe your WiFi is not strong or fast enough at the current location.
Sorry, there was a problem. Please try again later.The symptoms you have can mostly be affected by congestion issues with your Wi-Fi network. Video and sound quality may suffer while casting from apps if your Wi-Fi is congested or has a weak connection. Try removing some of the connected devices in your network and placing your Chromecast with Google TV in close proximity to the Wi-Fi router. You may try other wireless headphones to isolate the pairing issue further. Should you still have some difficulty after doing these steps, then we suggest you reach out to us here: https://support.google.com/chromecast/gethelp
Sorry, there was a problem. Please try again later.
