“hello, 32 GB DDR5 ram MSI cyborg a12vf that I bought from you did not work in both sockets on my laptop, what can we do, can you change it?”

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• I think because you laptop maximum RAM capacity is 16 GB. So a 32 RAM won’t work.

  Answered by Anonymous 2 years ago

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• Hello, You can contact BestBuy directly for an exchange/refund, please confirm compatibility with memory on your system's manual's QVL as that'd list kits tested to be compatible. -Art

  Answered by Corsair 2 years ago

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