Questions & Answers

Q: QuestionI live in a House Divided. I'm a K-cup gal & my boyfriend is a Carafe Guy. That said, this looks like just the thing we need. What is the size of this unit?

Asked 7 years ago by BirdyBob2.

• A:Answer 11.8 x 16.6 x 12.9 in

  Answered 6 years ago by Littlefoot

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Q: QuestionLight came on to Clean after 3 weeks having it.. Now after 2 weeks from cleaning it is on again. Why is the light coming on so much..

Asked 7 years ago by Carole.

• A:Answer High calcium or lime content in your water supply.

  Answered 6 years ago by Maugy07Verified Purchase

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Q: Questiondo i have to set the program buttonto on every time after shutting off?

Asked 7 years ago by Bob.

• A:Answer Once you set the program button, nothing to do but fill the pot, and with auto on setting, press brew.

  Answered 7 years ago by Nellie

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Q: QuestionHow do I turn off the warming. I have the auto shut off on, however if I finish the pot earlier, I cannot figure out how to turn the warming off prior to the auto shut off and without shutting the whole unit down.

Asked 7 years ago by Turnoff.

• A:Answer On my coffeemaker, after brewing, the lower half of the "BREW" button is lit up, indicating the burner is on. If you push the brew button once momentarily, the upper part of the "BREW" button lights up (and the bottom goes dim or out), indicating the burner is off. I don't think mine has an auto-off feature.

  Answered 7 years ago by SRB79Verified Purchase

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Q: QuestionHow long does it take the pot side to brew if you haven't programmed it. I have a Bunn that takes like 3 minutes. I am afraid I would miss the fastness of that feature.

Asked 7 years ago by Kim.

• A:Answer Length of time for Brewing depends on how much coffee your making or whether you select BOLD brew or not. 6 cups will run through pretty quickly while 12 cups will take twice as long. Using the BOLD cycle will slow everything down allowing the water to seep through the grounds at a much slower pace creating a stronger cup of coffee.

  Answered 7 years ago by TeleskierVerified Purchase

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Q: QuestionHow do I get for coffee pot to brew manually?

Asked 7 years ago by Anonymous.

• A:Answer You press the brew button to brew manually.

  Answered 7 years ago by ShawnSrVerified Purchase

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Q: QuestionIs this available for on line ordering?

Asked 7 years ago by Hamasdegh.

• A:Answer Yes available to order on line and ships free to your home

  Answered 7 years ago by Anonymous

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Q: QuestionDoes this coffee maker come with the single cup coffee grounds holder?

Asked 7 years ago by Maitress.

• A:Answer Yes

  Answered 7 years ago by ChuckVerified Purchase

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Q: QuestionCan you remove all the water on the K-cup side when not in use so water is not sitting in the reservoir becoming stagnant?

Asked 8 years ago by Jefe.

• A:Answer Yes you can have the single serve side empty and still brew the regular side.

  Answered 8 years ago by Sewlis13Verified Purchase

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Q: QuestionCan someone tell me the height of the maker with the Keurig lid open? I have 17" of clearance under my cabinet. Thank You!

Asked 3 years ago by Jim6039.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker with Water Filtration - Black/Stainless Steel

• A:Answer I no longer own a Keurig.

  Answered 3 years ago by AngelBabyVerified Purchase

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Q: QuestionWhy’ does my coffee maker sometimes make more coffee than the amount of water added, I always make 8 cups but sometimes it still does 12 cups instead

Asked 3 years ago by Jen400.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker with Water Filtration - Black/Stainless Steel

• A:Answer As far as I know, it will only dispense the amount of water you put into it. It can’t pull water out of thin air.

  Answered 3 years ago by FrankhpVerified Purchase

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Q: QuestionSome of the reviews are saying this coffee maker leaks...Can you give me any updates regarding this???

Asked 3 years ago by vin.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker with Water Filtration - Black/Stainless Steel

• A:Answer I have one and it leaks like crazy all over the counter. Leaking is sporadic but comes from the k-cup water tank. I started pulling out the tank and emptying it out. If I can’t figure it out I’m just going to toss it. My clock doesn’t keep time either so I’m pretty much done with this thing.

  Answered 1 year ago by Anonymous

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Q: QuestionThe water on the single serve side does not heat up.

Asked 3 years ago by Gom.

• A:Answer Yes

  Answered 3 years ago by Read

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Q: QuestionHow long can I adjust/extend the keep warm feature? Can I adjust it to keep warm for 4 hours without it shutting off?

Asked 4 years ago by CoffeeDrinker.

This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker with Water Filtration - Black/Stainless Steel

• A:Answer I believe that it can be set for one hour increments, from 0-4 hours. I currently have mine set to shut off after four hours.

  Answered 4 years ago by DeafByMetal1Verified Purchase

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Q: QuestionIs there a way of turning on the warming plate after it has turned off? For example, if there is extra coffee and you want to reheat it?

Asked 5 years ago by Kathy.

• A:Answer Yes. Just hit brew button again. I do it all the time for “all day” coffee.

  Answered 4 years ago by Aliciaf

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Q: QuestionHow does the pot of coffee stay hot? The carafe doesn’t ever seem to get warm and the coffee is cold

Asked 5 years ago by Coco.

• A:Answer Mine stays hot for 2 hours. i have the button for keeping it hot set to high. It shuts off in 2 hours.

  Answered 5 years ago by Janniemae

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Q: QuestionI can’t get the water filter in the single serve water reservoir to stay when I fill it with water. It just floats up to the top of the tank. Can anyone help?

Asked 5 years ago by Sarahm.

• A:Answer The black holder should hold it in place at the bottom of the reservoir and not allow it to move much, I do not have this issue with my unit.

  Answered 5 years ago by Djnapkin

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Q: QuestionIf I forget to shut the coffee maker off after about an hour, will the carafe warmer stay on or does it have a safety function that will automatically shut it off.

Asked 5 years ago by Marialice.

• A:Answer It should automatically shut off after 2 or 4 hours. It depends on which setting you have the knob turned to.

  Answered 5 years ago by JLAZ1791

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Q: QuestionDoes this machine take the basket type coffee filter or will it use the cone shaped #4 filters?

Asked 5 years ago by DR.

• A:Answer Hello, Please contact the manufacturer for the answer to this question. Thank you

  Answered 5 years ago by Product Expert

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