Questions & Answers

Name: CyberPower - 1000VA Battery Back-Up System - Black
Brand: CyberPower
SKU: 12377328
Price: 139.99 USD
Availability: SoldOut
Rating: 4.7 (993 reviews)

CyberPower - 1000VA Battery Back-Up System - Black

Model:: LE1000DG; |
SKU:: 12377328

User rating, 4.7 out of 5 stars with 993 reviews.

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QuestionHow long we need to recharge this?
Asked 3 years ago by PK.
- Answer i charged mine for 8 hours to begin with.
  Answered 3 years ago by HermondA
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QuestionI purchased this back in 2019. I have a computer, monitor, printer, and my internet supply plugged in. It has started to just randomly shut off and the battery doesn't kick in. What's going on?
Asked 5 years ago by NMQtrhrse.
- Answer Hello, Sounds like the internal battery may be getting weak. The LE1000DG comes with a 3 year warranty from date of purchase. Please reach out to our support team at 877-297-6937 and we'd be happy to assist. We look forward to hearing from you!
  Answered 5 years ago by TechSupport
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QuestionCan you permanently mute the alarm?
Asked 5 years ago by WOKC.
- Answer Hello, Yes, the LE1000DG can be muted by pressing the power button 2 times quickly. Thank you for submitting your question!
  Answered 5 years ago by TechSupport
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QuestionHow do you mute the alarm on the unit after the house power goes out?
Asked 5 years ago by Natschamps.
- Answer Just press the On/Off button clearly displayed on the front/ top of the item to get beeping alarm to cease if activated when house electric power goes out.
  Answered 5 years ago by NightReaper
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QuestionIs this my different than the 850? I plan on using it for a TV and recovers that's it. Don't see what the led would provide
Asked 8 years ago by Cxm.
- Answer Cant use this one on large TVs. It's not powerful enough.
  Answered 6 years ago by Nunu
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QuestionDo either of these units have software and a connection to shut my computer down safely if I'm not home?
Asked 3 years ago by KipCano.
- Answer Hello, Thank you for your question. There is software available that can be used to safely shutdown your computer in the event of a power outage. The software is called PowerPanel. There are two versions of the software, Personal and Business. Both versions will work with this UPS unit. For more information, please reach out to our Technical Support team at 877-297-6937 Option 1. We hope to hear from you.
  Answered 3 years ago by TechSupport
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QuestionAfter a recent power loss I noticed this unit does not turn back on after the power is restored. This is the second time this has happened. Is it suppose to be manually turned back on after power loss or do I have a defective unit?
Asked 6 years ago by James.
- Answer Hello James, There are a number of reasons why this may occur, our tech support team would be happy to troubleshoot with you. You can reach tech support at 1-877-297-6937 (press 1). We look forward to hearing from you.
  Answered 6 years ago by TechSupport
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Showing 81-87 of 87 questions

Questions & Answers

CyberPower - 1000VA Battery Back-Up System - Black

Q: QuestionHow long we need to recharge this?

Q: QuestionI purchased this back in 2019. I have a computer, monitor, printer, and my internet supply plugged in. It has started to just randomly shut off and the battery doesn't kick in. What's going on?

Q: QuestionCan you permanently mute the alarm?

Q: QuestionHow do you mute the alarm on the unit after the house power goes out?

Q: QuestionIs this my different than the 850? I plan on using it for a TV and recovers that's it. Don't see what the led would provide

Q: QuestionDo either of these units have software and a connection to shut my computer down safely if I'm not home?

Q: QuestionAfter a recent power loss I noticed this unit does not turn back on after the power is restored. This is the second time this has happened. Is it suppose to be manually turned back on after power loss or do I have a defective unit?

QuestionHow long we need to recharge this?

QuestionI purchased this back in 2019. I have a computer, monitor, printer, and my internet supply plugged in. It has started to just randomly shut off and the battery doesn't kick in. What's going on?

QuestionCan you permanently mute the alarm?

QuestionHow do you mute the alarm on the unit after the house power goes out?

QuestionIs this my different than the 850? I plan on using it for a TV and recovers that's it. Don't see what the led would provide

QuestionDo either of these units have software and a connection to shut my computer down safely if I'm not home?

QuestionAfter a recent power loss I noticed this unit does not turn back on after the power is restored. This is the second time this has happened. Is it suppose to be manually turned back on after power loss or do I have a defective unit?