“Purchased this computer, but there is no sound even when headphones are plugged in. Do you have to have external speakers for sound?”

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• Thank you for reaching out to us Danni. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered by CyberPowerPC Brand Expert 5 years ago

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• Check the sound settings in the control panel. Sometimes the bottom right it may show if the speakers are muted. if it does just click on the speaker and turn up the master volume

  Answered by FadeFruity10 5 years ago

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