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Questions & Answers

Page Showing 461-480 of 751 questions
  • QuestionI am playing valorant on this PC And it is only running 6 FPS. I am on a 144 hz monitor, and it still only runs 6 fps. How many frames should it run on valorant, and is there any way to fix the issue.

    Asked by caiden.

    • Answer Thank you for reaching out to us caiden. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHi I have recently ordered this pc and it only runs up to 90 to 100 FPS in public matches on fortnite and I have seen people say it ram 200 FPS and I was wondering what I am doing wrong

    Asked by Jack.

    • Answer Make sure you are on all low settings

      Answered by James

  • QuestionAre any of the usb ports 3.0 or 3.1?

    Asked by tilla.

    • Answer Thank you for reaching out to us tilla. Unfortunately the manufacturer, form factor, specifications, and type of USB ports available on the motherboards included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWe just bought this for our son and put it together correctly and it won’t power on!!!!! Any suggestions?

    Asked by Sasha.

    • Answer There’s a power toggle in the rear of the tower. Have you endured that’s powered on before trying to power on the tower? My son forgot to turn it on and thought it was broken as well

      Answered by SteveH83

  • QuestionHey I’m having internet issues I’m putting the password and it says checking then says can’t connect any solutions plz I really wanna play

    Asked by Louie.

    • Answer Thank you for reaching out to us Louie. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionDoes this desktop have built in speakers?

    Asked by Travis.

    • Answer Thank you for reaching out to us Tyler. Unfortunately this system does not include built in speakers. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat Power Supply brand and power rating is this PC using?

    Asked by JLA.

    • Answer Thank you for reaching out to us JLA. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHello ! Does this item work with 220 volts, 60 Hz? I'm planing to buy this computer, and then use it on south america, Chile. Kind regards, Pancho.

    Asked by Panchomegenuzi.

    • Answer Thank you for reaching out to us. This system should work on a 220v outlet. Also, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionCan I buy this Pc in person in the store or I can only buy it online?

    Asked by Eduardo.

    • Answer Thank you for reaching out to us Eduardo. We recommend getting in contact with Best Buy directly for further assistance on this matter.

      Answered by CyberPowerPC Brand Expert

  • QuestionDo I need to purchase a virus protection for this tower

    Asked by Anonymous.

    • Answer you don’t need too you should be fine as long as you only use trusted websites and don’t download things on suspicious links.

      Answered by Jimmy

  • QuestionWhat is the maximum wattage for this pc? Asking because I plan on upgrading a few things in the future and I want to know if I should get a better power supply when I do start upgrading.

    Asked by guy123.

    • Answer Thank you for reaching out to us. This system should include a 600 watt power supply. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionDoes the keyboard have blue switches if not what switches are they?

    Asked by Elite.

    • Answer The included keyboard does not have blue switches, in fact it does not have any switch’s at all. It is a membrane board.

      Answered by OreoXO

  • QuestionWhat power supply comes with this build?

    Asked by Eyebosh.

    • Answer Thank you for reaching out to us Eyebosh. This system should include a 600 watt power supply. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat kind of power supply is on this build

    Asked by Bob.

    • Answer Thank you for reaching out to us Bob. This system should include a 600 watt power supply. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHi when i buy this pc can I connect my Dualshock 4 controller to it?

    Asked by Anonymous.

    • Answer Thank you for reaching out to us. We recommend getting in contact with Best Buy directly for further assistance on this matter.

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat is the mhz of the 8gb of Crucial RAM installed on this machine? I ordered an extra 3000 8gb RAM from Crucial but it didn't show.

    Asked by Cromag.

    • Answer Thank you for reaching out to us Destro. The best way to purchase more RAM for the PC would be to look up the serial number on the side of the RAM online and purchase the exact same stick. It is always recommended that you have matching sticks of RAM inside your PC to avoid incompatibility issues. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHi I’m about to order this for my son any monitor would work ? He sent me a Samsung monitor that he wanted just want to double check ty!

    Asked by Ally.

    • Answer Thank you for reaching out to us Ally. This system should be compatible with most displays that use an HDMI or DP connection. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionIs there a M.2 slot on the motherboard for this PC? And how many frames will I get on Fortnite all competitive settings.

    Asked by Dez.

    • Answer Thank you for reaching out to us Dez. Unfortunately the manufacturer, form factor, specifications, and number of M.2 slots available on the motherboards included with this system may vary depending on what was currently available at the time the PC was built. Thank you for reaching out to us. The amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHello what else can I do with the gaming desktop desire playing games.

    Asked by Roz.

    • Answer Thank you for reaching out to us Roz. This system may run other programs and software besides games as well. It is always recommended that you check the minimum system requirements for the games and software you wish to run before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

      Answered by CyberPowerPC Brand Expert