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Thanks for reaching out. Please make sure to connect your cable to the video card port and not the motherboard. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further. Tech Support: (888)937-5582 -CyberpowerPC Support
Sorry, there was a problem. Please try again later.Try changing the HDMI cord (or whatever you use to connect them) I had the same problem and that fixed the problem. Hope it helps.
Sorry, there was a problem. Please try again later.
