We just purchased this system and there is no sound from videos or gaming. When we run the test for the headphones we hear the test sound but that is it. We have tried all of the input jacks. What is the problem? null

Question

CyberPowerPC Brand Expert · Accepted Answer

Thank you for reaching out to us Spritle. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help.

Tech Support:
(888)937-5582
TechTeam@CyberpowerPC.com

Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST

-CyberPowerPC Support

CGOR · Answer

We had the same issue. You need to go into settings and turn volume on.

“We just purchased this system and there is no sound from videos or gaming. When we run the test for the headphones we hear the test sound but that is it. We have tried all of the input jacks. What is the problem?”

1-2 of 2 Answers