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Just reach out to cyberpower directly through their site, if it’s within a reasonable time of purchase they’ll replace the remote free of charge most likely.
Sorry, there was a problem. Please try again later.Thanks for reaching out Duncan. Please make sure you are pointing the remote at the control box for your PC. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
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