I bought this gimbal, but the motor was really loud. It was very disappointing. Do I need to use an external mic? What is the best one to use? I'd like to have a lavalier.

Thank you. null

Question

I bought this gimbal, but the motor was really loud. It was very disappointing. Do I need to use an external mic? What is the best one to use? I'd like to have a lavalier.

Thank you. null

CamdenK · Accepted Answer

If the motor is loud, then there is probably something wrong with it. You should be able to use the phone’ mic, and not hear the gimbal.

DJI Official · Answer

Dear Customer, thank you for sharing your feedback. We apologize that our product did not meet your expectations. To better understand your concerns, are you experiencing excessive gimbal motor noise in your recordings? If so, we'd like to help troubleshoot the issue with your original footage. You're also welcome to use an external microphone to address the noise. Thank you.

Answered by DJI Official 1 year ago

“I bought this gimbal, but the motor was really loud. It was very disappointing. Do I need to use an external mic? What is the best one to use? I'd like to have a lavalier. Thank you.”

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