“What is the return warranty and where do I take it. The signal keeps disconnecting. It should not be this complicated. Going with something else.”
Answer This Question
1-5 of 5 Answers
If you got it at Best Buy, the return policy it 15 days. If you are by a building or even wires it can interfere with the connections, I learned that. My house has metal siding so I have to fly my drone about 7 feet away from the house. I hope this helps in someway!
Sorry, there was a problem. Please try again later.Take it back to Best Buy. We had the same issue and they replaced the entire system. You are right it should not be disconnecting.
Sorry, there was a problem. Please try again later.Standard return policy is 14 days unless you are an elite or elite plus member. I also had to return my first one but the second one is working flawlessly. But if your outside of the return/exchange window you will need to contact DJI directly, which I have heard can be a pain.
Sorry, there was a problem. Please try again later.You can return it to best buy within 30 days I believe. You can also contact DJI and if it is a issue on the products end, they typically replace that type of stuff for free.
Sorry, there was a problem. Please try again later.Hello Dbr913. Sorry to hear you're experiencing an issue. For help, you are welcome to reach out to the DJI Support team via phone or online chat - http://www.dji.com/support. Thanks.
Sorry, there was a problem. Please try again later.