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The one I got does this same thing. I have a galaxy note 5. I think the problem is that these batteries aren't designed for newer phones. My advice here is to get a refund and go to walmart and pick up a pocket juice portable battery for 5 bucks. And with the extra 3 dollars get some snacks :)
Sorry, there was a problem. Please try again later.I have had the same problem with my Note 4, but works fine re-charging my wife's older phone. Not sure if the newer phones are using too much power for it to keep up.
Sorry, there was a problem. Please try again later.They supplied table is for charging only. For charging a phone or other device you need a USB to device cable.
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