how do I keep the unit on . it shuts down after 8 hours . null

Hello, thank you for reaching out to us regarding your Dyson Hot+Cool Gen1 HP10 Purifier. We understand your concern about the unit shutting down after 8 hours. The Dyson Hot+Cool Gen1 HP10 Purifier is designed with a safety feature that automatically turns off the unit after 9 hours of continuous use. This is to ensure the safety and longevity of the device. If you wish to continue using the unit after this period, you can simply turn it back on using the power button on the remote control or the main body of the unit. If you need further assistance or have any additional questions, please feel free to reach us at askdysonUS@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support

“how do I keep the unit on . it shuts down after 8 hours .”

Asked by Skip 9 months ago

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Dyson - Hot+Cool Gen1 HP10 Purifier - White/Silver-Front_Standard

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Answered by CarlosD 8 months ago
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Hello, thank you for reaching out to us regarding your Dyson Hot+Cool Gen1 HP10 Purifier. We understand your concern about the unit shutting down after 8 hours. The Dyson Hot+Cool Gen1 HP10 Purifier is designed with a safety feature that automatically turns off the unit after 9 hours of continuous use. This is to ensure the safety and longevity of the device. If you wish to continue using the unit after this period, you can simply turn it back on using the power button on the remote control or the main body of the unit. If you need further assistance or have any additional questions, please feel free to reach us at [email protected]. We would be delighted to assist you further. Warm regards, Dyson Customer Support
Answered by Dyson Team 9 months ago
Sorry, there was a problem. Please try again later.