“We purchased a Dyson HP01 last winter and it ran great all winter . We have it in an unseated closet that is used often. The unit never shut down . Now this year it shuts down nearly every night. It is plugged directly into the outlet ..”
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Hi there, this is Kelly with Dyson. We're sorry to hear you're having some trouble with your HP01. After 9 consecutive hours of use in heat mode, the unit will shut off as a safety precaution. Feel free to get in touch with us via email at [email protected] and we'll be happy to help troubleshoot with you. Best wishes, Kelly Dyson Customer Support
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