“Why did my Dyson HP04 stop working? It only displays an explanation symbol. I changed the filters a month ago, but today it stopped working. I unplugged it and tried holding the power buttons on the remote and the unit but it still won't start.”
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Hello, this is Kelly with Dyson. We really appreciate your feedback and I'm sorry to hear that you are not getting the full quality experience of your Dyson HP04 Pure Hot + Cool. If you feel that your HP04 might still be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at [email protected] so we can help. Best wishes, Kelly Dyson Customer Support
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