“I have a issue. I scheduled 2 time for heating on link app. But I woke up in night it was cooling. I thought I set up time for heating. So HP04 only have schedule for cooling? Just one way to switch cooling to heating by remote control? Thanks”
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I don’t use the app. The manual says it will only heat for around 9 hours before it shuts off for safety reasons. I just use the remote to turn the heat back on to our liking.
Sorry, there was a problem. Please try again later.Hello AA, this is Kelly with Dyson. We at Dyson take safety very seriously when developing new technology for our customers, and we want to ensure that safeguards are built into our products to minimize hazards and risk to our customers. Since the control of products over the internet is still new technology to regulators, in the US now, products contain more stringent requirements until a better understanding of all risks is understood. This is why the heating and temperature controls have been disabled via the Dyson Link app, at this time. We are certainly sorry for any inconvenience that this has caused for you. The heating, as well as all other functions can still be carried out via remote control. I can confirm that Dyson Pure Hot + Cool Air Purifiers are compliant with safety standard UL 1278, as required by the US Government. As a result, heating and temperature control outside of the cooling fan mode are not available via the Dyson Link app for heater models. We would in that case recommend using your machine's remote control in instances where you wish to utilize the heater functionality of our machine. Best wishes, Kelly Dyson Customer Support
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