Questions & Answers

Name: Dyson - Pure Cool Purifying Fan TP01, Tower - Black
Brand: Dyson
SKU: 6492946
Price: 293.99 USD
Rating: 4.5 (3728 reviews)

Dyson - Pure Cool Purifying Fan TP01, Tower - Black

Model:: 349324-01; |
SKU:: 6492946

User rating, 4.5 out of 5 stars with 3728 reviews.

Highly rated by customers for:

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QuestionDoes this Dyson rotate
Asked 5 years ago by Val.
- Answer Hello Val, this is Kelly with Dyson. The TP01 Pure Cool Tower does have 70º of oscillation. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionMy Dyson cool fan doesn't stop rotating. The control does not stop it from rotating too. Even when I switch off the fan, it still rotates continuously on its own without the wind. How can I fix it? I purchased this 3 months ago.
Asked 5 years ago by Jeffrey.
This question was asked about the related product: Dyson - Pure Cool Purifying Fan TP01, Tower - Iron/Blue
- Answer Hello Jeffrey, This is Miella from Dyson. Purchased directly from Best Buy, your Dyson TP01 Pure Cool purifier is covered by a 2-year limited warranty for manufacturer defects. Our Dyson experts are keen to assist to assist with diagnostics to ensure your machine is working properly. Please feel free to email us at [email protected] with your serial number and we'd be happy to help. Hope this helps! Miella Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionI have 3 dogs and I want to get rid of the dog smell in my 700sqft living room. Will the activated carbon layer be filled up more quickly? I plan on keeping the device on 24/7 at 1-2 speed. How long would the air filter last?
Asked 5 years ago by Yarnyirn.
- Answer Hi there, this is Kelly with Dyson. The filter in your machine has been engineered to last 4382 hours, which would be one year with 12 hours of daily use. If you're running the machine 24/7, you can expect to replace the filter after about six months. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionDoes the intensity of the fan impact the intensity of the purifier? For example if the fan is set to the highest setting of 10, does that mean the purifier is also at its highest?
Asked 5 years ago by JR11.
- Answer Hi Joe, this is Kelly with Dyson. The TP01 Pure Cool Tower does have airflow speeds from 1-10. While the machine is in use, air is drawn in through the bottom where it's passed through the filter, and this purified air is expelled through the aperture. At a higher airflow level as more air is drawn in, more will be expelled, so you may notice that you achieve your target air quality level in higher airflow speeds. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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Questionodor removal
Asked 5 years ago by Dennis.
- Answer I haven't used mine yet—it is a gift. Im hoping for odor removal too.
  Answered 5 years ago by Denise56
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QuestionHow wide and tall is the product?
Asked 5 years ago by Tracy.
This question was asked about the related product: Dyson - Pure Cool Purifying Fan TP01, Tower - Iron / Silver
- Answer Hi Tracy, this is Kelly with Dyson. The TP01 measures as following: Height: 3.3' x Width: 7.5" x Depth: 4.3". Please note that the width and depth measures the amplifier loop. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionWhy is the term 800sq feet in the title if it can only clean 172 efficiently? Saying it can purify any room size given time is extremely misleading to the consumer. Might as well say it could service my entire neighborhood... given time.
Asked 5 years ago by Mkg808.
- Answer Hi there, this is Kelly with Dyson. The TP01 would not sufficiently cover a space as large as your entire neighborhood. We do recommend in larger homes or spaces, if you're looking for whole-home purification, you may wish to have more that one machine in your home. To efficiently and effectively clean your whole home, you'd need more coverage. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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Questionit says it cools air. is this not appropriate for the winter months in the northern climate like chicago? will it throw too much cool air around for comfort?
Asked 5 years ago by mike.
- Answer Hello Mike, this is Kelly with Dyson. Using the TP01 Pure Cool Tower in the winter would be like using any other type of fan; it will be providing a cooling affect and you might find that tool cool in winter months. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionDoes this fan oscillate? I'm planning on purchasing this for my mom, and she really prefers a fan that can do that. Thanks
Asked 5 years ago by Karen.
- Answer Hello Karen, this is Kelly with Dyson. The TP01 does offer an oscillation feature. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionHow aften doi have to change filter
Asked 5 years ago by Rose.
This question was asked about the related product: Dyson - Pure Cool Purifying Fan TP01, Tower - Iron / Silver
- Answer Dyson says once a year but it will depend on the area you life in. We are in a dry and dusty area so I expect to change it sooner than a year..
  Answered 5 years ago by OpaRock
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QuestionI was wondering if this would be at filtering out smoke and allergens for asthmatics?
Asked 5 years ago by Wylson.
This question was asked about the related product: Dyson - Pure Cool Purifying Fan TP01, Tower - Iron / Silver
- Answer Hello Wylson, this is Kelly with Dyson. The Dyson Pure Cool™ purifier fan removes a range of contaminants from the air. It purifies to remove 99.97% of allergens and pollutants as small as 0.3 microns from the home. It also removes pollen, pet dander and odors such as cigarette smoke and cooking smells. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionDoes this filter out wildfire smoke?
Asked 5 years ago by Frank.
- Answer Hello Frank, This is Miella from Dyson. The Dyson TP01 Pure Cool tower purifier fan can help in filtering wildfire smoke from the air. Hope this helps! Miella Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionI want an air purifier to help eliminate smells and allergens. I'm not interested in heating or cooling features. Is the TP01 the best option or do other models better fit that those needs ?
Asked 5 years ago by Glenwaygirl.
- Answer Hi there, this is Kelly with Dyson. The Dyson Pure Cool purifier fan will clean the air in any size room. The bigger the room, the longer the machine will take to purify it as there is more air in the room. In a room of 139ft², the tower purifier fan will purify the room in 27 minutes. In a smaller room, it will take less time to purify the air; in a bigger room, it will take longer to purify the air. If you're looking for a basic air purifier, and not interested in a machine with more bells and whistles, this is a great model for the purpose you're seeking. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionI have a TP01, just changed the filter and cannot get the filter light to stop flashing. I turned it off, turned it back on, and held down the proper remote button for 6 sec, even tried unplugging and replugging. Still flashing. Help!
Asked 5 years ago by Carol.
- Answer Hi Carol, this is Kelly with Dyson. This link here will walk you through changing your filter and resetting the new filter once installed: https://www.youtube.com/watch?v=Gr4m7zFBYQ8 If you still have any issues, please feel free to contact us directly at [email protected], and we will be very happy to help! Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionDoes it eliminate odors in the air also?
Asked 5 years ago by Michelle.
This question was asked about the related product: Dyson - Pure Cool Purifying Fan TP01, Tower - Iron/Blue
- Answer Yes
  Answered 4 years ago by silver
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QuestionDo you still sell your tower fans without filters?
Asked 5 years ago by Jim.
- Answer No, fan comes with filter that has to be replaced after a period of time. Just like all appliances with filters.
  Answered 4 years ago by Joseph
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Questionhow many times does the Dyson - TP01 Pure Cool Tower process the air per hour?
Asked 5 years ago by JT.
This question was asked about the related product: Dyson - Pure Cool Purifying Fan TP01, Tower - Iron / Silver
- Answer Four times
  Answered 4 years ago by YogiandBoo
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QuestionIs this dual voltage?
Asked 5 years ago by Dennis.
- Answer Hi Dennis, this is Kelly with Dyson. The TP01 Pure Cool Tower is not a dual-voltage machine. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionMay I buy this at the $299 sale price? Or when will it go back on sale?
Asked 5 years ago by Anonymous.
This question was asked about the related product: Dyson - Pure Cool Purifying Fan TP01, Tower - Iron/Blue
- Answer If you go to Google Shopping you can track price drops for a specific item. Google then sends you an email when it finds a price drop. It is very convenient.
  Answered 5 years ago by ReyTiburon
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QuestionMy Dyson Humidify + Cool indicated a deep cleaning cycle was needed. I followed the instructions to a T. The machine starts counting down from 60 minutes but stops after a few minutes. I have tried the process twice & can’t get it to work.
Asked 5 years ago by Surry.
- Answer Hi Surry, this is Kelly with Dyson. I'm sorry to hear that you're having trouble with your Dyson Pure Humidify + Cool. We'd be happy to help. Please reach out to us directly at [email protected], and it'll be our pleasure to help with this. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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Questions & Answers

Dyson - Pure Cool Purifying Fan TP01, Tower - Black

Q: QuestionDoes this Dyson rotate

Q: QuestionMy Dyson cool fan doesn't stop rotating. The control does not stop it from rotating too. Even when I switch off the fan, it still rotates continuously on its own without the wind. How can I fix it? I purchased this 3 months ago.

Q: QuestionI have 3 dogs and I want to get rid of the dog smell in my 700sqft living room. Will the activated carbon layer be filled up more quickly? I plan on keeping the device on 24/7 at 1-2 speed. How long would the air filter last?

Q: QuestionDoes the intensity of the fan impact the intensity of the purifier? For example if the fan is set to the highest setting of 10, does that mean the purifier is also at its highest?

Q: Questionodor removal

Q: QuestionHow wide and tall is the product?

Q: QuestionWhy is the term 800sq feet in the title if it can only clean 172 efficiently? Saying it can purify any room size given time is extremely misleading to the consumer. Might as well say it could service my entire neighborhood... given time.

Q: Questionit says it cools air. is this not appropriate for the winter months in the northern climate like chicago? will it throw too much cool air around for comfort?

Q: QuestionDoes this fan oscillate? I'm planning on purchasing this for my mom, and she really prefers a fan that can do that. Thanks

Q: QuestionHow aften doi have to change filter

Q: QuestionI was wondering if this would be at filtering out smoke and allergens for asthmatics?

Q: QuestionDoes this filter out wildfire smoke?

Q: QuestionI want an air purifier to help eliminate smells and allergens. I'm not interested in heating or cooling features. Is the TP01 the best option or do other models better fit that those needs ?

Q: QuestionI have a TP01, just changed the filter and cannot get the filter light to stop flashing. I turned it off, turned it back on, and held down the proper remote button for 6 sec, even tried unplugging and replugging. Still flashing. Help!

Q: QuestionDoes it eliminate odors in the air also?

Q: QuestionDo you still sell your tower fans without filters?

Q: Questionhow many times does the Dyson - TP01 Pure Cool Tower process the air per hour?

Q: QuestionIs this dual voltage?

Q: QuestionMay I buy this at the $299 sale price? Or when will it go back on sale?

Q: QuestionMy Dyson Humidify + Cool indicated a deep cleaning cycle was needed. I followed the instructions to a T. The machine starts counting down from 60 minutes but stops after a few minutes. I have tried the process twice & can’t get it to work.

QuestionDoes this Dyson rotate

QuestionMy Dyson cool fan doesn't stop rotating. The control does not stop it from rotating too. Even when I switch off the fan, it still rotates continuously on its own without the wind. How can I fix it? I purchased this 3 months ago.

QuestionI have 3 dogs and I want to get rid of the dog smell in my 700sqft living room. Will the activated carbon layer be filled up more quickly? I plan on keeping the device on 24/7 at 1-2 speed. How long would the air filter last?

QuestionDoes the intensity of the fan impact the intensity of the purifier? For example if the fan is set to the highest setting of 10, does that mean the purifier is also at its highest?

Questionodor removal

QuestionHow wide and tall is the product?

QuestionWhy is the term 800sq feet in the title if it can only clean 172 efficiently? Saying it can purify any room size given time is extremely misleading to the consumer. Might as well say it could service my entire neighborhood... given time.

Questionit says it cools air. is this not appropriate for the winter months in the northern climate like chicago? will it throw too much cool air around for comfort?

QuestionDoes this fan oscillate? I'm planning on purchasing this for my mom, and she really prefers a fan that can do that. Thanks

QuestionHow aften doi have to change filter

QuestionI was wondering if this would be at filtering out smoke and allergens for asthmatics?

QuestionDoes this filter out wildfire smoke?

QuestionI want an air purifier to help eliminate smells and allergens. I'm not interested in heating or cooling features. Is the TP01 the best option or do other models better fit that those needs ?

QuestionI have a TP01, just changed the filter and cannot get the filter light to stop flashing. I turned it off, turned it back on, and held down the proper remote button for 6 sec, even tried unplugging and replugging. Still flashing. Help!

QuestionDoes it eliminate odors in the air also?

QuestionDo you still sell your tower fans without filters?

Questionhow many times does the Dyson - TP01 Pure Cool Tower process the air per hour?

QuestionIs this dual voltage?

QuestionMay I buy this at the $299 sale price? Or when will it go back on sale?

QuestionMy Dyson Humidify + Cool indicated a deep cleaning cycle was needed. I followed the instructions to a T. The machine starts counting down from 60 minutes but stops after a few minutes. I have tried the process twice & can’t get it to work.