“Just purchased, love it! Although the oscillating function doesn't always work. Won't turn on or when it does will only rotate 5-15 seconds then shuts to stationary. Randomly the oscillating has functioned properly for an hour or so. Is this normal?”
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Hi there, this is Tia from Dyson! We're sorry to hear of your experience and would like to offer additional help in getting the most out of your Dyson TP04 purifier. The oscillating function should continue to operate, once selected. We're happy to provide further troubleshooting support for your unit. Please don't hesitate to reach out to us at questions.us@dyson.com with a full description of the issues being experienced along with the serial number of your unit. Best wishes, Tia Dyson Customer Support
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