“Had the unit powered off all day (not on auto) and when I look at the app I see graph of air quality during those hours. How is that possible?”
Answer This Question
1-1 of 1 Answer
Hi there Sparky, this is Tia from Dyson. What you have described is the continuous monitoring option which is used for air quality, temperature and humidity data and is relayed to the machine and app at all times, even when you have turned the purifier off. The sensors have small fans that maintain airflow for continuous monitoring, but this should not cause any audible noise interference. To control this feature, press and hold the Auto mode button on the remote control for 5 seconds to turn it on. The LCD screen will indicate when continuous monitoring is on or off. Thanks for your support of Dyson technology! Best wishes, Tia Dyson Customer Support
Sorry, there was a problem. Please try again later.