Questions & Answers

Q: QuestionDoes this refrigerator have LED lighting?

This question was asked about the related product: Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel

• A:Answer Yes, this refrigerator has bright LED lighting.

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Q: QuestionIs the door of this refrigerator equipped with an alarm?

This question was asked about the related product: Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel

• A:Answer Yes, this refrigerator has a door-open alarm.

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Q: QuestionIs there a door open alarm on this refrigerator?

This question was asked about the related product: Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black Stainless Steel

• A:Answer Yes, this refrigerator has a door-open alarm.

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Q: QuestionWhat is the total capacity of this refrigerator?

This question was asked about the related product: Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black Stainless Steel

• A:Answer The total capacity of this refrigerator is 25.6 cubic feet.

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Q: QuestionDoes this refrigerator have an ice maker?

This question was asked about the related product: Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black Stainless Steel

• A:Answer Yes, this refrigerator has an ice maker.

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Q: QuestionDoes this refrigerator have adjustable shelves?

This question was asked about the related product: Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel

• A:Answer Yes, this refrigerator has removable glass shelves.

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Q: QuestionDoes this refrigerator have gallon door storage?

• A:Answer Yes, this refrigerator has gallon door storage.

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Q: QuestionCan the water filter be removed and not used? I do not want the expense of replacing it ever.

Asked 3 years ago by Senior.

This question was asked about the related product: Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel

• A:Answer There is a blank with no inside that can be bought to replace the filter. This is for someone who has a exterior water filter.

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  Answered 3 years ago by MikeVerified Purchase

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Q: QuestionCan the doors be removed to get through a 30" doorway?

Asked 3 years ago by Mike.

This question was asked about the related product: Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel

• A:Answer Hi Mike. Yes, the doors can be removed if needed to allow for installation. Instructions and illustrations are available to view on page 10 of the Use and Care guide. ~ Anna

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  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionHow long the refrigerator fan run. My unit fan keeps running most of the time which is noisy

Asked 3 years ago by Ravi.

This question was asked about the related product: Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel

• A:Answer Hi there, Ravi! Thanks for dropping by! It’s normal for the refrigerator to work longer. Warm air entering the refrigerator causes it to run more. Open doors less often. Ensure the refrigerator is level. Keep food and containers from blocking the door. Set the refrigerator control to a warmer setting until the refrigerator temperature is satisfactory. Allow 24 hours for the temperature to stabilize. - Lauren

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  Answered 2 years ago by FrigidaireSupport

  
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Q: Questionjust had the model #FRSS2623ASB delivered. it came with a carbon filter. where is the filter located in the refrigerator? can i buy a deli drawer for this refrigerator?

Asked 3 years ago by diane.

This question was asked about the related product: Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel

• A:Answer Thank you for reaching out to us, Diane! Unfortunately, a deli drawer can't be installed in this model. However, the filter housing is located in the rear on the top-left side. You are able to view a visual diagram on page 24 in the Use and Care Guide. We hope this information was helpful to you and your shopping experience. -Ciara

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  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the size of the ice cubes? Are they cubed shaped or crescent shaped?

Asked 1 year ago by CalDiverDave.

• A:Answer The ice cubes are cube shaped but quite small, maybe 1/4 of the size of a normal ice cube.

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  Answered 1 year ago by JohnBVerified Purchase

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Q: QuestionThe refrigerator keeps freezing items on the top shelf on the left. We aren't completely blocking the vent but at the same time, we need to use the shelf?

Asked 3 years ago by Icedout.

This question was asked about the related product: Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel

• A:Answer Same thing happens to us too! If anything touches the left side of the fridge wall that shares with the freezer, it freezes.

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  Answered 2 years ago by AndreaV

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Q: QuestionIs this refrigerator garage ready? Meaning can withstand varying temperatures.

Asked 3 years ago by DrewCB.

• A:Answer Thanks for reaching out to us, DrewCB! It is recommended to not install the unit where the temperature will drop below 55°F (13°C) or rise above 110°F (43°C). The compressor will not be able to maintain proper temperatures inside the appliance. We hope this information was helpful to you and your shopping experience. -Ciara

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  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionOk I am 78 first time ice maker fridge and in reading abt water line my water line is on the opposite of my kitchen can I get this model without ice maker or if possible how can I make ice manually will delivery ppl install water line r alternate

Asked 9 months ago by Baltimoregirl.

This question was asked about the related product: Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel

• A:Answer Good day, Baltimoregirl! Great questions — and congratulations on your new refrigerator! It’s wonderful that you're learning about it and planning. Let's walk through each part of your question clearly and simply: 1. Can you get the model without the ice maker? For the Frigidaire - 25.6 Cu. Ft. Side-by-Side Refrigerator (Stainless Steel): - Most side-by-side refrigerators like this one automatically come with an ice maker built in. - Frigidaire does not typically offer a version of this model without the ice maker. - But you do not have to hook up the water line if you don't want to — the ice maker just won’t work. So yes, you can still use the fridge without using the ice maker. 2. Can the delivery people install the water line? That depends on where you’re buying it from. Here’s a general idea: - Best Buy: They can install the water line if you purchase an installation service and have the water line hookup nearby. - Since your water line is on the opposite side of the kitchen, most delivery people will not run the line across the kitchen — that’s usually a job for a plumber or handyman. - You would need a longer water line hose, but it could be a tripping hazard or need to go through cabinets or under the floor. 3. What if you just want to make ice manually? No problem at all! You can skip the ice maker completely and: - Turn off the ice maker (usually a switch or lever inside the freezer). - Use traditional ice cube trays — just fill them with tap water and put them in the freezer. - There are also manual countertop ice makers if you want something more automatic without plumbing. - Maico

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  Answered 9 months ago by FrigidaireSupport

  
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Q: QuestionHow do ice maker cut off when it is full of ice. Does it automatically stop making ice

Asked 9 months ago by Anonymous.

This question was asked about the related product: Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel

• A:Answer Hi there, valued consumer! The Frigidaire refrigerator’s ice maker automatically stops making ice when the bin fills, and starts again when needed. It relies on a simple mechanical arm and switch system. Issues usually boil down to the arm being stuck or broken, but these are normally easy to fix. How the ice maker stops itself - Inside the ice maker, there's a small wire shut-off arm (sometimes plastic) that sits above the ice bin. - As ice accumulates, it gradually raises the arm. - When the ice reaches a certain level, it lifts the arm, which triggers a built-in microswitch (or sensor) to pause the ice-making cycle. - Once the ice is used and the level drops, the arm lowers, reactivating the switch and signaling to begin a new cycle. - Maico

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  Answered 9 months ago by FrigidaireSupport

  
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Q: QuestionIs this fingerprint resistant?

Asked 2 years ago by Debbie.

This question was asked about the related product: Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel

• A:Answer Hello, Debbie. Thank you for reaching out to us. This Frigidaire Side-by-Side Refrigerator is not fingerprint resistant. To know more information of this model's specification, you may want to check on this link: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Product%20Specifications%20Sheet/English/FRSS2623A_EN.pdf - Maria

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  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionDo you guys offer tech support to hook up the ice and water dispenser for this unit?

Asked 2 years ago by Charlie.

• A:Answer They do.

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  Answered 2 years ago by Ivancho

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Q: QuestionOur Frigidaire in making very little ice, sometimes nothing at all. Can you help?

Asked 2 years ago by Icedout.

This question was asked about the related product: Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel

• A:Answer Thanks for reaching out, Frank! Here are some troubleshooting tips that may help to address your concern. 1.The refrigerator must be plugged in for more than 24 hours. 2.Need to make sure the unit is connect to water. 3.The water passes through the filter, not having a filter in place will prohibit the water from dispensing into the icemaker and water dispenser. 4.Please check if the filter is frozen or cracked. (If your filter is cracked or frozen you may need a deflector kit) 5.If the filter has not been changed within the last 4 to 6 months, please have it replaced 6. Also the factory suggested temperature setting for the freezer is 0 degrees. Acceptable operating temperature of the freezer is -6 degrees to 6 degrees. We hope this information help you and your shopping experience.-Angel

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  Answered 2 years ago by FrigidaireSupport

  
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