“Does delivery include bringing the refrigerator into kitchen with no hookup? Also, I do not find an option to remove old appliance.”
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There was a separate additional charge ($50, IIRC) to remove the old appliance. No, they won't install if there's no hookup, and I also learned the hard way that the hookup MUST include a shutoff valve! The unit I was replacing was over 20 years old and the water line was run to it without a shutoff valve. So installers refused to install till I got a plumber to add a shutoff valve back there. (without a shutoff valve, if the fridge starts leaking, the only way to turn off the water to the fridge is to turn off the water to the whole house, and they understandably did not want to be liable for excessive water damage.)
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