“Ice has formed on the inside back wall, the temp was set to high, we lowered the temp to 45 and ice is now melting. Where does the melting ice go? Do we place a small towel in the back to absorb the water?”
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Thanks for reaching out! We appreciate your effort and initiative in attempting to troubleshoot. If you notice excess water pooling, placing a small towel in the back can help absorb it temporarily. Just make sure to check the towel regularly and replace it as needed to prevent water buildup. As you’ve already lowered the temperature to 45°F, keep an eye on it to ensure that ice doesn’t reform. If you continue to have issues with ice buildup, it might be worth checking the door seals or considering the cooler's placement to ensure proper airflow. If you need further assistance, please connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Yhano
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