A:AnswerHi DAC. No, this model range does not include a broil pan and insert. Check with your retailer or contact us directly to purchase. Our customer service team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
A:AnswerHello, Bestbuy Customer! Thanks for stopping by. For details for installing the power cord, please refer to the installation guide on page 3 for the range. The pricing for the range cord may vary, depending on the vendor that you may choose to purchase. We hope that this information is useful for your shopping pleasure! -Katrina
A:AnswerHello se7ven. No, this model range does not feature Air Fry. For an electric range with Air Fry, we recommend reviewing models GCRE3060AD or FGEH3047VD, both have a black stainless steel finish. ~ Anna
A:AnswerHi Nanny. For heavy, burned on soil we recommend to apply a few drops of cooktop cleaning cream directly to the soiled area. Rub the soiled area using a non-abrasive cleaning tool, applying pressure as needed. Do not use the pad you use to clean the cooktop for any other purpose. If soils remain, carefully scrape soils with a metal razor blade scraper, holding scraper at a 30 degree angle to the surface. Remove loosened soils with cooktop cleaning cream and buff the surface clean. Additional cleaning tips are provided for you on page 35 of the included owner's manual. Best Wishes, Anna
A:AnswerHi, Lisa! Yes, that voltage is sufficient for this range. The range can be wired directly into a junction box or connected to a 3-wire cord that matches your available outlet. It just depends on your current setup! ~Ashton
A:AnswerHey there TigerJ! The cooktop is made of ceramic glass. If the unit is handled with care and following the steps outlined in the owner's manual, there will be minimum scratching to the cooktop. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. -Kiara
A:AnswerHi there. The measurement from the bottom of the range to the cooktop area is 36 +/- 1/8". The illustrations for this are available in the installation instructions. Kindly, Anna
A:AnswerHi Dee. This appliance may be connected by means of "permanent wiring" or power supply cord kit." This may depend on how you currently have the electrical connection set up in your kitchen now. The power cord is not included with the range. If you are you not familiar with connecting a range, we would recommend using an electrician. Kindly, Anna
A:AnswerHi there. The provided owner's manual will have this information. If you need a copy, please give us a call at 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) or visit our website. Kindly, Anna
A:AnswerHello, Hhhhhhhhhh.
Thanks for contacting us.
I recommend reviewing page 37 of your model’s “Use and Care “guide located in the “INFO GALLERY”. This section has details on how to realign your door.
Feel free to reconnect with any additional questions. Our Customer Care Department can be reached by dialing 800-374-4432, and available Monday through Friday from 8:30 am-8 pm EST.
~Derrick
A:AnswerHey, Lucy! It's recommended to clean the range with the smooth top cleaning creme that comes with the appliance. You may also use mild soapy water to clean as well. ~Courtney
A:AnswerHello, Mic.
We apologize you are having this experience. We would love to learn more about this experience for further assistance. As we don't show information for an error message of J11. At your earliest convenience, please contact us directly at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. Or, you may send us a quick note via our email [email protected].
Kindly,
R'Shaye
A:AnswerHello, Lauren.
The oven cavity is made of safe enamel material. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
