Questions & Answers

Q: QuestionHi is this stove easy care stainless steel

Asked 4 years ago by Easycare.

• A:Answer Hi there! Unfortunately, this model is no easy care stainless steel. To clean, its recommended to use a soft cloth, clean with mild dish detergent and water or a 50/50 solution of vinegar and water. However, we do offer our stainless steel cleaner. Reach out to us via chat on our branded site for more information. ~Corletta

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionWhat is BB's charge to haul away old range?

Asked 4 years ago by pam.

• A:Answer Hey there, Pam! So that you get the correct information pertaining to the removal of your appliance. We do recommend consulting with Best Buy directly at your convenience. -Ciara

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the height from floor to cooking surface

Asked 4 years ago by Melvin.

• A:Answer Hello, Melvin! The height of the model from the floor to cooktop is 36" and the maximum height is 47". -Bianca

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionDoes this range have sensi-temp technology?

Asked 4 years ago by Vandergram.

• A:Answer Hello, Vandergram! This range doesn't have sensi-temp technology. -Bianca

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionDoes this come with a broiling pan?

Asked 4 years ago by DAC.

• A:Answer Hi DAC. No, this model range does not include a broil pan and insert. Check with your retailer or contact us directly to purchase. Our customer service team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionHow does one install the power plug?? What is the average cost for the power plug for this model?

Asked 4 years ago by noonecares.

• A:Answer Hello, Bestbuy Customer! Thanks for stopping by. For details for installing the power cord, please refer to the installation guide on page 3 for the range. The pricing for the range cord may vary, depending on the vendor that you may choose to purchase. We hope that this information is useful for your shopping pleasure! -Katrina

  Answered 4 years ago by FrigidaireSupport

  
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Q: Questiondoes this model come with a broiler pan?

Asked 4 years ago by BroilPan.

• A:Answer No it does not.

  Answered 4 years ago by DishwasherVerified Purchase

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Q: QuestionDoes the free delivery include hauling away the old oven?

Asked 4 years ago by Linda.

• A:Answer No

  Answered 4 years ago by Sass

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Q: Questionis it an air fryer too

Asked 4 years ago by se7ven.

This question was asked about the related product: Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Self-Cleaning - Black

• A:Answer Hello se7ven. No, this model range does not feature Air Fry. For an electric range with Air Fry, we recommend reviewing models GCRE3060AD or FGEH3047VD, both have a black stainless steel finish. ~ Anna

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionHow do you clean the top of the stove my is stain and can’t get it cleanhelp

Asked 4 years ago by Nanny.

• A:Answer Hi Nanny. For heavy, burned on soil we recommend to apply a few drops of cooktop cleaning cream directly to the soiled area. Rub the soiled area using a non-abrasive cleaning tool, applying pressure as needed. Do not use the pad you use to clean the cooktop for any other purpose. If soils remain, carefully scrape soils with a metal razor blade scraper, holding scraper at a 30 degree angle to the surface. Remove loosened soils with cooktop cleaning cream and buff the surface clean. Additional cleaning tips are provided for you on page 35 of the included owner's manual. Best Wishes, Anna

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionHey, can u make my mom happy by letting me get this for free this my mom dream OVEN !! please:(

Asked 4 years ago by kayiah.

Q: QuestionI am replacing a Whirlpool coil top that says 3 wire 120/208-240volts , 60 Hz AC only whatever that means. Will this stove work safely for my outlet and what type of cord do I need?

Asked 5 years ago by Lisa.

This question was asked about the related product: Frigidaire - 5.3 Cu. Ft. Self-Cleaning Freestanding Electric Range - Black Stainless Steel

• A:Answer Hi, Lisa! Yes, that voltage is sufficient for this range. The range can be wired directly into a junction box or connected to a 3-wire cord that matches your available outlet. It just depends on your current setup! ~Ashton

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionDoes the cook top scratch easily?

Asked 5 years ago by tigerj.

• A:Answer Hey there TigerJ! The cooktop is made of ceramic glass. If the unit is handled with care and following the steps outlined in the owner's manual, there will be minimum scratching to the cooktop. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. -Kiara

  Answered 5 years ago by FrigidaireSupport

  
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Q: Questiondose this come's with a pugin wire??

Asked 5 years ago by val.

• A:Answer Hey there! Thank you for providing the correct information. -Ciara

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the height from the bottom of the oven to the top of the range that would be aligned with the counter? (So not including the clock at the top, which is what the full height reflects).

Asked 5 years ago by Anonymous.

• A:Answer Hi there. The measurement from the bottom of the range to the cooktop area is 36 +/- 1/8". The illustrations for this are available in the installation instructions. Kindly, Anna

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionWhat is needed for the installation of the stove? Can you just plug it in or is an electrician required?

Asked 5 years ago by Dee.

• A:Answer Hi Dee. This appliance may be connected by means of "permanent wiring" or power supply cord kit." This may depend on how you currently have the electrical connection set up in your kitchen now. The power cord is not included with the range. If you are you not familiar with connecting a range, we would recommend using an electrician. Kindly, Anna

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionHow to get instructions on broiling Baking

Asked 5 years ago by Anonymous.

• A:Answer Hi there. The provided owner's manual will have this information. If you need a copy, please give us a call at 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) or visit our website. Kindly, Anna

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionDoor won't close

Asked 5 years ago by Hhhhhhhhhh.

• A:Answer Hello, Hhhhhhhhhh. Thanks for contacting us. I recommend reviewing page 37 of your model’s “Use and Care “guide located in the “INFO GALLERY”. This section has details on how to realign your door. Feel free to reconnect with any additional questions. Our Customer Care Department can be reached by dialing 800-374-4432, and available Monday through Friday from 8:30 am-8 pm EST. ~Derrick

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionHow is the proper way to clean the top of oven with the heat-cover gids.

Asked 5 years ago by Lucy.

• A:Answer Hey, Lucy! It's recommended to clean the range with the smooth top cleaning creme that comes with the appliance. You may also use mild soapy water to clean as well. ~Courtney

  Answered 5 years ago by FrigidaireSupport

  
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