“what would make the refrigerator ice up on the inside behind the bottom drawer a huge ice block has former and on the back wall the bottom outside doors have water build up”
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Does it seem to come from the left side? There is a water outlet in the rear top left of the freezer for the optional bottom ice maker. This has a valve that is controlled electronically and is activated by the circuit in the icemaker when plugged in. This keeps people installing the ice maker from having to do any plumbing. If you have the bottom icemaker, it may be misaligned or your maker is leaking. If you do not have the icemaker installed, this would indicate that the valve is leaking or has been activated through a malfunction. Check to see if it appears that the tube coming from top down in the very back left of the freezer is involved. It may have been activated once and stopped, or it may be continuously leaking. You may have to clear the ice away/defrost and then watch that area for water activity.
Sorry, there was a problem. Please try again later.Hello. We would have to recommend having a service technician out to inspect the appliance and address your concerns. We would be happy to assist you with this. At your convenience, please contact our customer service team by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
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