A:AnswerHi maomao, thanks for reaching out! This model is actually meant to only be installed on the countertop. We would not recommend attempting to build this unit into surrounding cabinetry. We have not tested or approved this unit for that style of installation. The recommended clearances for this unit are as follows: 3 inches on each side, 3 inches on the top, and 1 inch in the rear. We hope that this helps! Stay safe. -Michael
A:AnswerHi there, JMP - Great question! The main difference between these two units is that JEM3072SHSS can be mounted under a cabinet. Thanks for checking! -MikaylaGEA
A:AnswerHi tre - Thanks for viewing GE Model JES1072SHSS! These microwaves are intended for countertop use and need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. Allow 3" of clearance on both sides and the top and 1" clearance in the rear. Take a look at the following link- MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch at GEAppliances.com! Sue
A:AnswerHi - Thanks for viewing GE JES1072SH! Our countertop microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. Allow 3" of clearance on both sides and the top and 1" clearance in the rear. We suggest viewing the following link- MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch at GEAppliances.com. Sue
A:AnswerThis thread is great! I also thought I had this problem, but sure enough I was able to remove the plastic. It wasn’t obvious and I was afraid to make it worse until I read this thread. After removal all seems ok. Thanks!
A:AnswerHello ED - Thank you for reaching out about this excellent microwave. As this model does not have a handle, no width will be added with the door open at 90 degrees. Let us know if you have any more questions. - JB
A:AnswerHi Amanda - Thanks for viewing GE! The dimension from the back of unit to front legs is approximately 9 3/4". Also, we suggest viewing the following link - MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch at GEAppliances.com. Sue
A:AnswerHi Curt - Thanks for considering GE Model # JES1072SHSS! This model cannot be mounted under a cabinet. Models PEM31SFSS and JEM3072SHSS are compatible with Optional Undercabinet Hanging Kit JXA019K (sold separately). Keep in touch at GEAppliances.com. Sue
A:AnswerHi Ronda - Thanks for your loyalty! Model JES1072SHS is 12 3/4" deep (Dimensions: 10 3/16 H x 17 5/16 W x 12 3/4 D). We currently do not offer a model 12" deep. Also, we suggest viewing the following link- MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for choosing GE and welcome to the family! The microwave requires a 120 volt, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse. For best operation, plug this appliance into its own electrical outlet to prevent flickering of lights, blowing of fuse or tripping of circuit breaker. We suggest viewing page 5 of the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40733-1.pdf - Keep in touch! Sue
A:AnswerHi GiGi - We certainly appreciate your loyalty! Model JES1072SHSS is 10 3/16"H x 17 5/16"W x 12 3/4"D and can be placed in a cabinet as long as you allow 3" of air clearance on both sides and the top and 1" clearance in the rear. Microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. The comparable model is GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven Model #:PEM31SFSS (Dimensions: 12 1/8H x 24W x 12 7/8D). This model is compatible with optional 27" Trim Kit JX827SFSS and 30" JX830SFSS for installation in a cabinet. We suggest viewing the Quick Specs at the following link for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Thank you for making GE Appliances a part of your home! If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com. Sue
A:AnswerHi Guff - Thanks for viewing GE Model JES1072SHSS! GE Countertop Microwave control panels are not backlit, which means that the lettering on the keypads do not have lighting behind them. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Ginnie - Thanks for viewing GE! All of our microwaves are hinged on the left side. This means the door will open at the right and swing to the left. Most models have a 100 degree door swing. Microwave doors are not reversible.
Allow 1/2" clearance on the hinge side if the microwave is against a wall or deep cabinet. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Alix - Thanks for choosing GE! Model # JES1072SHSS is not compatible with a hanging kit. GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven
Model # JEM3072SHSS is compatible with Optional Undercabinet Hanging Kit JXA019K (sold separately). Do not install directly against a side wall or cabinet and allow 2" air clearance on each side of the microwave. No additional air clearance is required in the rear beyond the included spacer/rear brackets. If installed in a cabinet with the hanging kit, allow 2" on each side and at the bottom. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Jenn - Thanks for considering GE! Countertop microwaves need adequate air clearance on each side (3"), the rear (1") and the top (3") to function properly. This allows good circulation for the intake and discharge air vents. The front edge of the microwave (measured at door) should sit at least 3" or more back on the counter or shelf to avoid accidental tipping. See MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch! Sue