A:AnswerHi Minnie- This is Sue at GE Appliances. Thanks for viewing our GE Countertop Microwaves! This 0.7 cu. ft. compact model has a 10" diameter turntable. Thanks for checking with us!
A:AnswerHello - this is Nancy at GE Appliances and I am happy to help you. The approximate dimensions of this microwave are: 10-3/16 in high x 17-5/16 in wide x 12-3/4 in deep. I hope this helps! Thanks for checking with us!
A:AnswerHi there, we're so sorry to hear your turntable has been screeching. This is never what we want to see for our consumers so we can imagine how worrisome this is. We first suggest the following tips: 1) Check the turntable to make sure it is placed right side up. If the turntable plate is upside down it will drag on the floor of the microwave. 2) Check to make sure that there is no food or debris under the "wheels" of the turntable ring. Food can prevent the wheels from moving forward.
Be certain you are pressing a cook function rather than a timer function. 3) If the microwave has a turntable on/off feature make sure the turntable was not inadvertently turned off. Try depressing the turntable on/off pad to re-engage the turntable. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We hope this is found useful and we're wishing you the best. - Guy@GEA
A:AnswerHi Valued Customer - Thank you so much for your interest in a new GE microwave. The primary difference between these two units is the JEM3072SHSS offers the ability to suspend it from the underside of your cabinet using the optional JXA019K hanging kit. The JES1072SHSS does not offer the option. It is designed to be placed on your a countertop. The other slight difference is in the size of the turntable. The JEM3072SHSS offers a turntable which is 9.6" in diameter and the turntable on the JEM1072SHSS is 10.75" in diameter. Otherwise, they are both great compact models perfect for smaller spaces. We hope this is helpful. All our best! - Vikki@GEA
A:AnswerHi there - Great question! We comply with all federal, state and international requirements regarding hazardous substances and meet those standards. We also comply with federal and state chemical labeling laws, like California Proposition 65. The presence of a Proposition 65 warning does not necessarily mean the product is unsafe or poses a health risk. Over 800 chemicals are on this list, including wood dust, nickel (found in stainless steel), nicotine, and alcohol. Additionally, even inaccessible parts can cause the warning. We can understand your concern; however, we do not provide detailed information about what causes the Prop 65 warning to apply. Thanks so much for checking! -Mikayla
A:AnswerHi Littlegirl85 - Thanks for viewing GE Model JES1072SHSS! If the long lasting bulb needs replacing service is required. It is not consumer replaceable. Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for considering our GE Model JES1072SHSS! The glass turntable is 10.75". We also offer GE® 1.1 Cu. Ft. Capacity Countertop Microwave Oven
JES1145SHSS. This model has a 12.75" glass turntable. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Lgatts - Thanks for choosing GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven
JES1072SHSS! Press the SOUND pad for mute or normal. For reference, see page 12 of the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40733-1.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHello. Thank you for your interest; we are happy to help! GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging. Manufacturing facilities (plant sites, where appliances are made) can and do change from time to time because GE Appliances continues to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself. While we are unable to supply you with the location; however, we can confirm that our microwaves are made Globally. Thanks for checking. Olga
A:AnswerHi Susan- Model JES1072SHSS is not compatible with Optional Undercabinet Hanging Kit JXA019K. We suggest to choose GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS or GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. JXA019K sold separately. Keep in touch! SUEatGEA
