Hi, the plastic is bubbling up and coming off the microwave over the 30 Second button and we’ve only had this for a few months. I’m assuming because we use that button so frequently. Is this covered under the warranty? null

Question

WiWave · Accepted Answer

This thread is great! I also thought I had this problem, but sure enough I was able to remove the plastic. It wasn’t obvious and I was afraid to make it worse until I read this thread. After removal all seems ok. Thanks!

Answered by WiWave 7 months ago

GE Answers · Answer

Hi Katie - Thanks for reaching out to us and for choosing GE Model JES1072SHSS! We are sorry to hear the plastic is bubbling over the 30 second button after a few months. Many microwaves are now packed with a plastic film applied to the outside of the door and control panel. This film prevents scratching during shipping. Be certain this film is removed. It is a static cling film that should peel off easily. Also, the 1 Year Warranty details are provided on page 15 of the Owner's Manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40733-1.pdf - We hope this is helpful. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

Answered by GE Answers 5 years ago

Faymusrighter · Answer

Hi, I thought that was happening to me as well. Turns out I didn’t remove the plastic protective covering off it. Once you remove that, you should be fine. Hope this helps.

“Hi, the plastic is bubbling up and coming off the microwave over the 30 Second button and we’ve only had this for a few months. I’m assuming because we use that button so frequently. Is this covered under the warranty?”

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