A:AnswerHi Sue- This is Sue at GE Appliances. Thanks for viewing! The microwave features a push button door latch release. Thanks for checking with us!
A:AnswerHi Dot- This is Sue at GE Appliances. We are excited to hear of your interest! Approximate dimensions are as follows: (HxWxD) 10 3/16 in x 17 5/16 in x 12 3/4 in. You can also view the Quick Specs online at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=jes1072sh_c2.pdf - Thanks for checking with us!
A:AnswerHello BrandonB - this is Nancy at GE Appliances and we are happy to help you. This microwave does not offer a turntable on/off switch. We hope this helps! Thanks for checking with us!
A:AnswerHello TimH - Model JES1072SHSS is not able to be mounted under a cabinet, it can only be installed sitting on a countertop. If you have a model that uses the under cabinet mounting kit JXA019K, it has been replaced by part number WX4-A019 which can be ordered here: https://www.geapplianceparts.com/store/parts/spec/WX4-A019
-TREY@GEA
A:AnswerHi Pete- This is Sue at GE Appliances. Thanks for viewing our GE Appliances Countertop Microwaves! The microwave is 10 3/16" Height x 17 5/16" Width x 12 3/4" Depth. Thanks for checking with us!
A:AnswerHi- This is Sue at GE Appliances. Thanks for viewing our GE Microwaves! We suggest to view models JEM3072SHSS (Overall Height 10 1/8") and JES1072SHSS (Overall Height 10 3/16"). Thanks for checking with us. Enjoy!
A:AnswerHi Minnie- This is Sue at GE Appliances. Thanks for viewing our GE Countertop Microwaves! This 0.7 cu. ft. compact model has a 10" diameter turntable. Thanks for checking with us!
A:AnswerHello - this is Nancy at GE Appliances and I am happy to help you. The approximate dimensions of this microwave are: 10-3/16 in high x 17-5/16 in wide x 12-3/4 in deep. I hope this helps! Thanks for checking with us!
A:AnswerHi there, we're so sorry to hear your turntable has been screeching. This is never what we want to see for our consumers so we can imagine how worrisome this is. We first suggest the following tips: 1) Check the turntable to make sure it is placed right side up. If the turntable plate is upside down it will drag on the floor of the microwave. 2) Check to make sure that there is no food or debris under the "wheels" of the turntable ring. Food can prevent the wheels from moving forward.
Be certain you are pressing a cook function rather than a timer function. 3) If the microwave has a turntable on/off feature make sure the turntable was not inadvertently turned off. Try depressing the turntable on/off pad to re-engage the turntable. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We hope this is found useful and we're wishing you the best. - Guy@GEA
A:AnswerHi Valued Customer - Thank you so much for your interest in a new GE microwave. The primary difference between these two units is the JEM3072SHSS offers the ability to suspend it from the underside of your cabinet using the optional JXA019K hanging kit. The JES1072SHSS does not offer the option. It is designed to be placed on your a countertop. The other slight difference is in the size of the turntable. The JEM3072SHSS offers a turntable which is 9.6" in diameter and the turntable on the JEM1072SHSS is 10.75" in diameter. Otherwise, they are both great compact models perfect for smaller spaces. We hope this is helpful. All our best! - Vikki@GEA
