A:AnswerHello there - Great question! This microwaves is intended for countertop use only. We don't recommend installing them in tight spaces, like a cabinet. Countertop only microwave models need at least 3" of clearance on both sides and the top, 1" clearance in the rear. The front edge of the microwave should sit at least 3" or more back on the counter or shelf to avoid accidental tipping. We're very glad that you checked. -Mikayla@GEA
A:AnswerThank you for asking your question about the interior lamp. This model does not offer a consumer replaceable lamp. To make a warranty claim then please call 1-800-432-2737 if the microwave is less than one year from date purchased. Hope this helps. Geoff@GEA
A:AnswerHi there - We apologize that your microwave did not come with an owner's manual and we really appreciate you reaching out to us here. You can access the owner's manual for this microwave on its product page by entering the model number in the search bar on our website. If you would like a physical copy of your owner's manual, please connect with us directly via email on our website or by calling 1-800-626-2005 Monday through Friday 8 a.m. to 8 p.m. ET or 8 a.m. to 7 p.m. ET on Saturdays (we're closed on Sunday). We hope this is insightful. Take care, Kelsey@GEA
A:AnswerHello there - This is a great question. Sensor cooking and auto-cooking use differing methods to cook food items in the microwave. Sensor cooking senses a burst of steam that comes from the food item and then determines cooking time and power level based on that information. Auto-cooking, such as auto defrost, determines cooking time and power level based on preset settings and information that you input (such as the food item's weight). We hope this is insightful. If you have any further questions, please reach out to us - we're always glad to help. All the best, Kelsey@GEA
A:AnswerHello- We appreciate you checking with us. The model JEM1072 isn't showing up as a valid model in our system. Please reach out to us directly via a private message on Social Media and provide a photo of your rating plate. Thank you so much! Joyce@GEA
A:AnswerHello - Thanks for your interest; we are happy to help! GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging.
Manufacturing facilities (plant sites, where appliances are made) can and do change from time to time because GE Appliances continues to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself.
While we are unable to supply you with the location; however, we can confirm whether the product was Made in the USA or Globally. This microwave is made Globally. Thanks for checking. Olga@GEA
A:AnswerHi there, thanks for reaching out to us. We do not test appliances on inverters so we recommend you check with the inverter manufacturer on whether that device will run an appliance. Next, for the current we suggest making sure to follow the electrical requirements listed on page 5 of the owner's manual. We hope that helps and we're wishing you the best. - Guy@GEA
A:AnswerHi there - Great question! The cardboard cover on the right top or side wall of the microwave interior is there by design. The cardboard (mica) covers the waveguide system that feeds microwave energy into the cavity and should not be removed. The microwave should not be used for any function if this cardboard cover is not in place. If removed, it would require service to replace. We're so glad you checked! -Mikayla@GEA
A:AnswerHey there, thanks for reaching out. It seems as if you're describing an over-the-range microwave. If so, you'll be pleased to know that all 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. If this is not the case, we suggest reaching out to us on social media so that we can best assist you. We hope this helps! - Guy@GEA
A:AnswerHi there,
Thanks so much for reaching out and for your interest in this amazing microwave! We'll be more than happy to answer your question. The recommended clearances for this microwave are 3 inches on each side, 3
inches on the top, and 1 inch in the rear. Hope this helps! Mike@GEA
A:AnswerHello. This model microwave does not offer a hanging kit and cannot be hung below a cabinet. It is designed as a countertop model only. Stay well. Geoff@GEA
A:AnswerHello,
Thanks for asking! We appreciate your interest in this model and we'd love to provide you with an answer. We found that this model cannot be mounted under a cabinet because it is only meant for countertop use. However, GE model JEM3072SHSS does measure 0.7 cu. ft. and can be installed under a cabinet. The correct hanging kit for this microwave is JXA019K. We're glad we could help and if you have any further questions let us know. Take care!
-Sylvia@GEA
