Popcorn button doesn't pop all of popcorn like my old microwave. Please advise. Can't return but want to null

Question

GE Answers · Accepted Answer

Hi Lillian! Thanks for reaching out. Models with the timed popcorn function, such as your microwave, are pre-programmed at the factory for a specific time to cook the average package of microwave popcorn. The pre-program includes an option for regular and for lite. The regular function will cook slightly longer than lite. - If the popcorn is slightly overdone or undercooked, the cooking time can be adjusted up or down by twenty seconds. - Touch the Popcorn pad and then the "9" to add twenty seconds or touch the Popcorn pad and "1" to subtract twenty seconds. - For both types, the bag should be at least three ounces for proper operation of the popcorn pad. Do not use the popcorn pad if you are popping the smaller bag (1.75-ounce). Use the Time Cook function instead, and follow the instructions on the bag for selecting the correct time. We hope this helps! All the best. -Michael@GEA

Answered by GE Answers 5 years ago

TheRunningMan · Answer

I had the same problem. That's why I only Pop my microwave popcorn for 2 minutes and I have only 10 or less unpopped pieces.

ERKuhlman · Answer

Many brands of microwave popcorn advise not to use the popcorn button. They suggest setting the oven between 2 1/2 - 4 minutes, listening for the popcorn to stop popping and then stopping the oven, in order to avoid burning the popcorn. For the wattage of this oven, it usually takes between 3 - 3 1/2 minutes.

Answered by ERKuhlman 5 years ago

“Popcorn button doesn't pop all of popcorn like my old microwave. Please advise. Can't return but want to”

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