A:AnswerHi - This model microwave is not designed for built-in installation and does not have a compatible built-in kit available for it. We do appreciate your interest. Vikki@GEA
A:AnswerHi - Thank you for your interest in a new GE microwave. Our recommendation is to have 3" air clearance on each side and at the top and 1" air clearance in the rear. Using these specifications, the air conditioner has been tested and approved for reliability and safety. It's your decision as to how you ultimately install the unit. All our best! Vikki@GEA
A:AnswerHello - Thanks for your question; we are happy to help! The microwave JES2051SNSS is a countertop only model. It is not approved or designed for a built-in installation. There is not a compatible trim kit available for this model. Thanks for checking. Olga@GEA
A:AnswerHello, thank you for your question. Your current microwave's dimensions are as follows: 11-3/16" x 23-25/32" x 12-9/32" (HxWxD). The dimensions of the JES1145SHSS, which you are interested in, are: 12" x 20-5/16" x 15-5/8" (HxWxD). If you would like a model with similar dimensions to your current unit, we recommend model PEM31SFSS as its dimensions are: 12-1/8" x 24" x 12-7/8" (HxWxD). We hope this helps! Please feel free to reach out with any further questions or concerns you may have. -Chris@GEA
A:AnswerBetween 2.5 and 3 foot long. Sorry I cant be more precise without unhooking things and stretching it out. Color is medium gray with 90 degree 3-prong head.
A:AnswerHello, thank you for your question. The interior light in this microwave is located on the upper left side of the cavity. We hope this helps! -Chris@GEA
A:AnswerHello,
Thanks for reaching out to us. We're deeply sorry about your microwave and we believe it may have been arcing. Arcing happens when metal or metal-trimmed cooking utensils are placed inside of the microwave oven. Please make sure dishes with gold, silver or platinum bands are not being used as they could cause arcing as well. We do not recommend ceramic dishware unless they're marked "microwave-safe". In the event of a hole in the microwave’s cavity wall, the damage is non-repairable and you should discontinue use of the product. It is also recommended that the microwave be replaced if arcing continues to occur. If you have more questions let us know. Have a great day.
-Sylvia@GEA
A:AnswerHey there, thanks for reaching out. It appears as if someone has accidentally activated the child lock. To turn this off, press and hold the clear/off pad for about three seconds. On some models you press and hold the "5" and "7" simultaneously for three seconds. We're sorry about that and we hope this helps! - Guy@GEA
A:AnswerHi,
Good question! We appreciate you reaching out to us. It's a pleasure being able to help you with this model. We found that this microwave can not have the volume muted or adjusted and we apologize for any inconveniences this may cause. Thank you for your time and have a great day!
-Sylvia@GEA
