“a short occurred at left front interior clip burning clip removed metal shelf no short..what is problem”

Asked by foxfly 7 years ago

1-1 of 1 Answer

Hi foxfly- Thanks for reaching out to us! Model JES1145SHSS is not equipped with a metal shelf. If your GE microwave (different model number) is equipped with a metal shelf, make sure that the metal cooking rack is firmly in place and seated properly. Make sure the rack is not installed upside down. The shelf should only be used in the microwave when cooking with 2 levels. For proper use, you need to have food on the shelf and below the shelf. If the shelf is left in without food on it, arcing can occur. See the following link MICROWAVE ARCING IN CAVITY: http://products.geappliances.com/appliance/gea-support-search-content?contentId=16605 - We hope this is helpful. Keep in touch at 1-800-626-2005 or visit our Contact Us page: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact - SUEatGEA
Answered by GE Answers 7 years ago
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