“I bought this microwave about a week ago, and the "Time Cook" function would not work, although the Express buttons worked just fine. After 6 days of using the unit, the "Time Cook" function has magically started working. Should I still take it back?”

Asked by Puzzled 7 years ago

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1-2 of 2 Answers

I also bought this microwave 4 months ago and have similar problem with key pads has a bubble in left side of pad won't let me set power level. I asked to take back to best buy but was told had to call manufacture. Love microwave just wanted to get another one .:(
Answered by sandraT 7 years ago
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Hi Puzzled- Thanks for choosing GE! We are sorry to hear of this unusual operation. If the Time Cook feature is operating, we suggest to continue use. It does come with a Limited 1-year entire appliance warranty if you have any further issues. If you choose to return for an exchange view details at- Returns & Exchanges: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 - Keep in touch! SUE@GEA
Answered by GE Answers 7 years ago
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