A:AnswerWe appreciate you reaching out about this! We recommend you use only appropriate microwave cookware. Some cookware, like stoneware, can block or absorb microwave energy, so we do not recommend you use it in your microwave. If you have anything else you'd like to ask about, feel free! -Chris@GEA
A:AnswerAccording to the sticker inside the microwave, you should enter the number of ounces, not pounds, with a minimum of 4 oz & max of 100 oz. Any number less than 4 will not work.
Press Weight Defrost, enter the weight in ounces, then press Start. There is also a Time Defrost feature.
A:AnswerHello. We're sorry to hear that you have been having problems with your microwave's control buttons, and it turning on by itself. We understand why this would be troubling, and recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We hope this helps.- Kianna@GEA
A:AnswerHello. We're sorry to hear that you lost the instructions and are having a hard time setting the clock, so we're glad you reached out for help. To set the clock:1. Press Clock. 2. Enter time of day. 3. Press Clock. If you have any additional questions, please reach out. We are happy to help!- Kianna@GEA
A:AnswerHi there,
We're glad you reached out about this microwave and will be happy to answer your question. It is recommended to have 3 inch clearance for both sides and the top and 1 inch for the rear. Have a wonderful day! Mike@GEA
