“I find that this microwave cooks food very hot. Everything i cook here, burns very quickly, even in low power mode. How do I fix this?”
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Oh no, we're so sorry to hear that your microwave is burning your food and know what a pain this would be. We'd love to help. Have you tried cooking your food for a shorter period of time? If this does not stop your food from burning, then we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this is happening and hope this helps. -Chris@GEA
Sorry, there was a problem. Please try again later.I don’t experience this issue and this is my second microwave in this model. I can heat up my Quick Oats using the one minute Express Cook button and they come out great every time.
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