A:AnswerHello Mikro - Thank you for your interest in replacing your existing over-the-range microwave. We appreciate your loyalty and we are happy to help. Although we no longer make your model, we do have a variety of great new models available. We normally do not suggest an exact replacement because all of our 30" Spacemaker over-the-range microwaves are designed to be installed in the same standard upper cabinet space (30" min. width, 12" min.-13" max. depth, 66” min mounting height). Any of our new models will work in your current space. Please take a a look at our currently available replacement model is stainless steel: https://products.geappliances.com/appliance/gea-compare/&sku=JVM6172SKSS&sku=JVM3160RFSS&sku=JVM6175SKSS&sku=JVM7195SKSS
We hope this information is helpful. Olga
A:AnswerI'm not an expert, but I think setting it on a counter will block the vents causing a potential overheating issue. Maybe place some short 2x4's under either side, just so air will flow underneath. Its not ideal but for a short period during a remodel it should be ok.
A:AnswerHi Anna- GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160RFSS is not compatible with a trim kit. We suggest to view page 8 of the Installation Instructions for mounting details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - Keep in touch! SUE@GEA
A:AnswerUnplug the microwave, unscrew the screw on the door that covers the light. Then remove the light bulb and take the bulb to a hardware store for exact replacement type and wattage size
A:AnswerHi Uli- Thanks for choosing GE! We are sorry to hear the top screws were missing from your new microwave and apologize for any inconvenience this has caused. The hardware packet includes Wood Screws (3/16” x 2”), Toggle Bolts (and wing nuts) (1/4” x 3”), and Self-aligning Machine Screw
(1/4”-28 x 3-1/4”). For reference, see page 7 of the Installation Instructions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-3.PDF - You can also contact our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. You can also chat or email us from our Contact Us page at GEAppliances.com: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact - We hope this is helpful. Keep in touch! SUE@GEA
A:AnswerHello - this is Nancy at GE and I am happy to help you.
This microwave will reset when it loses power. However, it does not require that the month, day and year be reset, just the clock will need to be reset.
We appreciate your feedback. Your comments are important to us and our product design team takes into account suggestions such as yours.
Thank you for contacting GE!
A:AnswerWell my husband installed our microwave.but what I can tell you we had one before .so he purchased the same brand just to make sure it fits the space. So we didnt have to buy nothing to installed it .try the GE brand if you really want something.nice , Affordable and long lasting .place to go best I say.
A:AnswerHi Steve - That is great to hear! Thanks for sharing your experience with us. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. Check out GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW with sensor cooking controls (Automatically adjusts time and power) and a dark gray, easy clean enamel interior with Steam Clean option. Play Video: https://youtu.be/wSIh-YJSlt0?list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt - We also offer GE Profile™ Series 1.7 Cu. Ft. Convection Over-the-Range Microwave Oven
PVM9179DKWW. Achieve golden-brown results with a specially designed rack that allows air to circulate around foods for even heat distribution during convection cooking. Fast Cook options is convection and microwave cooking combined to deliver fast oven-quality results. Keep in touch! Sue
A:Answer"Open Box" can mean either an item that was used as a demonstrator or floor display in the store, or, more likely, an item that was purchased and returned with all paperwork, accessories, and packaging because it didn't fit the space, the original buyer found it too difficult to install or use, or found a better deal elsewhere and returned the first one. In some cases, the item was returned because it had a minor defect or cosmetic issue. In all cases, the store claims to have checked out the item and pronounced it functional before putting it out as "open box" sale. Open box items are discounted, but may not have the same warranty as an unopened unit. And, "open box" is not the same as "refurbished," Refubished items may be repackaged, upgraded, or have missing or damaged parts replaced, but most often are merely cleaned and repackaged.
A:AnswerHi Swyneaux- Our over-the-range microwaves feature Electronic Touch Controls with Digital Display with Clock. The electronic touch controls provide a hi-tech appearance and are easy to activate and clean. They are controlled by the touch of a finger. Visual and audible (beep) tone feedback indicate the selection has been recorded. Explore our DOUBLE OVEN RANGES: http://www.geappliances.com/ge/range-stove/range-buyers-guide.htm - Thanks for choosing GE! Enjoy! SUE@GEA
A:AnswerNo - but you can unscrew the control panel, locate the horseshoe shaped black speaker, bend it slightly up and then pop off one of its wires - rending the entire Microwave "silent" - forever!
DISCLAIMER; THIS WILL VOID YOUR WARRANTY (IF THE MANUFACTURER DETECTS THAT YOU DID THIS)
then again the standard warranty is only 1yr. So your microwave probably won't fail until after it expires anyways.
