A:AnswerHi - Thank you for your interest in a new GE Appliances over-the-range microwave. All of our models will fit in the same 30" wide opening. We do recommend using the new mounting bracket and hardware that will be packaged with the new unit to ensure the unit has been installed properly. Here are a couple of models that are comparable in capacity and features for your consideration - GE Appliances JVM6175DKWW and JVM7195DKWW. We hope you find this helpful. Kind regards - Vikki@GEA
A:AnswerI think it was approximately $140 and worth every penny! Technicians removed old unit, installed new one and cleaned up work area. I could never have gotten new unit from car to my home on my own!
A:AnswerHi there - we're happy to provide a suggestion to replace your GE over-the-range microwave! This model (JVM3160RFSS) will be the most similar unit when it comes to features and size. While this newer model doesn't match the exact dimensions of your current one, the opening will still be able to fit this model. -- Only thing to keep in mind is that this newer model will not come with a full-width, removable rack like your current one and we do apologize for any inconvenience this might cause. -- We hope this information was helpful and we are incredibly grateful to have you as part of the GEA family. Have a great week. - Pablo@GEA
A:AnswerHi there and thanks for reaching out with this question. Yes, both versions use the same base plate assembly, but it’s best to use what is included with your microwave. We’re always here should you need further assistance. -Gina@GEA
A:AnswerHi there! Thanks for asking. We appreciate your loyalty to GE Appliances and we'd be happy to help with your question. We highly suggest looking at the installation instructions for this microwave.. As long as the opening has the necessary dimensions, it should make a great replacement. Both models are very similar in size and we think this unit (JVM3160DFWW) is an excellent choice. Hope this helps! -Sylvia@GEA
A:AnswerHey there! We appreciate your interest in this wonderful microwave. We’re happy to let you know 15 amps is what is required for this unit. If we can answer any additional questions, please let us know. -Gina@GEA
A:AnswerHello. Thanks for reaching out. We're sorry to hear that the numbers only partially light up. We understand the inconvenience, and we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose, provide a cost estimate and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We are confident that one of our techs will be able to help, and should you have any additional questions or concerns, please reach out to us.- Kianna@GEA
A:AnswerProbably a blown fuse inside the unit . You might be able to find youtube video on how to replace the fuse. If that doesn't work then you have a bigger problem. I had an older model similar to this one it also went out i Replace the fuse but it immediately blew.
A:AnswerHey there, thanks for the interest in our microwave! The overall depth does not include the handle. If you have any other questions, reach out at any time. We'd love to see you in our GEA family! - Guy@GEA
A:AnswerHey there, we appreciate you reaching out to us and we're more than happy to help. We first wanted to let you know that all 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. We just suggest using the mounting bracket of your new microwave as these are model specific. With that said, we believe the following models would make great replacements: JVM6175BLTS, JVM6175DKBB, and JVM3160DFBB. We're hoping this helps and we're wishing you the best. Let us know if you need anything else. - Guy@GEA
A:AnswerHi there, thank you for the question. We are happy to let you know that this microwave can be installed with a recirculating venting option. It does require a charcoal filter under parts number WB02X35687, which is included with your microwave. This filter should be replaced every 6 to 12 months. We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@GEA
A:AnswerYes hardware included. Have to be very careful with upper paper template to line up the holes for the top two bolts. Need a helper to hold up while too bolts are installed. Otherwise fairly easy install.
