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Hi mrw81 - Thanks for reaching out to us and for your interest in this over-the-range microwave! We apologize for the trouble you have experienced in accessing this information and are happy to offer you some guidance in this. We have a template of the top of the microwave on our website that shows the measurements for the screw holes and vent cutout locations. - This template is included with the unit, but we will be happy to provide you with it so that you can better prepare for your installation. Please reach out to us via our Contact Us page online or on social media and we will be happy to help you with this. We hope that this helps! -Eliza@GEA
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