“How do you turn the reset button light off for the filter.Pushing the button for three seconds or making a hard reset does not work. There is obviously a design error in the circuitry I wish GE would do something about it or replace the Microwave”

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• Hi Tony - Thanks for reaching out to us regarding your microwave. If you have changed the charcoal filter and tried resetting the filter, or disconnected power to the microwave for 30 seconds, service will be needed. We apologize for any inconvenience this has caused you. For service, please schedule an appointment with GE Appliances Factory Service at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). Again, we are sorry for this experience. Keep in touch! Sue

  Answered by GE Answers 7 years ago

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