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Hi LJ - We are sorry to hear your GE Microwave JVM1460AA is no longer working and apologize for any inconvenience this has caused. Try a reboot by turning off power at the circuit breaker for 30 seconds or so. A technician is required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - If you decide to replace your microwave, Model JVM3160DFCC is a new model (not refurbished). We certainly appreciate your loyalty. Keep in touch at GEAppliances.com for all your appliance needs! Sue
Sorry, there was a problem. Please try again later.It is new.
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